The Point Chop House & Lounge

Worst service. Tuesday night and was totally blown off, had to wait 10 mins just get water and bread, then it took ages just to get the waitress to order a appetizer. We never got our appetizer, she brought out dinner way later she apologized to us that she forgot to put the appetizer order in but kitchen is now out of it so it's too late.

I had the beef stroganoff ($19) was super bland (watery), the meat tasted cheap and chewy. I had to add a ton of salt and pepper to it.

When we got the bill the waitress then charged us for the appetizer that we never got and had to wait another 10+ mins for her to correct the bill.

From what we could see, this place is not up to the task of offering a good quality meal for the price there trying to charge.

The service was mediocre.  We asked about the fried chicken.  The waitress said it was good but never tried it.  She avoids fried foods because the chicken was greasy!  She did add it was organic and cut up each day. The food was poor.  The lemon artichoke was overcooked, salty with too much lemon. The chicken was ok and the chicken salad bland with too much dressing. I wish them luck would love to see it improve. We loved the menu selection.

Was down in Santa Cruz and really wanted some good seafood. This place came up on yelp so we decided to give it a try. Prices are very affordable, but with that being said you get what you pay for. The calamari appetizer tasted fresh, but my cod which was a special, was very dry and flavorless, in fact it kind of tasted like it was frozen first. Outside could use a facelift, looks a bit dated. Probably will not be coming back here.