Porter's Steakhouse

I got to Porters last night to find out our meeting planner forgot to book a room.  Even though the restaurant was completely booked Ben, the manager "created" a table for 10 in 30 minutes to accommodate us.  This ended up being a $650 bill and a great tip for Denise our server.  That's service!  I'll definitely book meeting space here again.

They were really busy but offered us apologies and a free round of drinks. Food was delicious and reasonable and the menu quite diverse for a hotel restaurant. Super friendly service. We will definitely be staying at the Doubletree from now on when we are in the area.

I've eaten at this place probably a dozen times or so in the last 2 years.  We generally take our customers here as a nice steak restaurant on the Illinois side close to the refinery.  

I've had excellent service and excellent meals on all but one of the visits.  The steaks are cooked well, and their sides are delicious (lobster mac and cheese? yes please!).  

My last experience, however, was not very good at all.  I would give it 0 stars if I could.  I won't go into the details, but our dinner took over 4 hours for only 12 people, and all of our food was cold.  This is the main reason for 3 stars instead of 4.  I'm not going to write off this place based off of one bad experience, especially when I've had so many other good ones.