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Reviews & Tips

  • 0

    Pretty good pizza, we had the one with chicken and blue cheese. I like the bubbly crust that comes out of their brick oven!

    We also had their artichoke dip, which was fine, but not outstanding, and a somewhat-overdressed Caesar salad.

    Service was really nice but we were also the only ones in the place at the time!

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  • 0

    If you are looking for a good locally owned Pizza shop, Richard's fits the bill. The pizza selection provides something for both meat eaters and vegetarians. I personally love the Greek pizza -- veggie friendly!

    The atmosphere is pretty unique, housed in an older gas station. We have tried their mixed alcoholic drinks before and have been dissapointed - stick with beer or wine (unless they get a new bartender!).

    For an appetizer -- try the Cheesy Garlic Pinwheels -- they are amazing!

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  • 0

    Awesome pizza, and a really cool relaxed enviorment with a legit brick oven that takes up some serious space but adds to enviornment. They have a ton of differnt gourmet pizzas you can try from tame to I want to take my bowels on a roller coaster of pain. However, I went on a roller coaster of delicouness. The only downside is the pizza is a little pricey for Franklin, IN. Why isnt there 4.5 on here?

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  • 0

    I love the atmosphere- you can tell that a lot of effort went into making this a nice place to eat and spend time.  I'm a fan of converted spaces- the big garage doors give this space some great character.  The pizza was very good, fresh, and creative.  Although I can go for cheaper, more traditional pizza more often, this is a good place when you want something different and nicer.  The service was sub-par, though.  The wait staff forgot to put in orders, forgot who ordered what, and called everyone at the table, aged 25 to 55 "sweetie" and "love."  (This is a pet peeve of mine.)  They were out of the first item I ordered, which was disappointing but shows that other people like the place too!  And when they ran out of a key ingredient on one pizza at our table, instead of letting us know, they simply left it off without mentioning anything about it.  Overall I'm a fan, but the service could use an upgrade.

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  • 0

    One of my favorites! The staff is great.   The food is great.  Fresh.  Amazing.  You can't go wrong with anything on the menu.

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  • 0

    Awesome brick-oven gourmet pizza.  It is in an old garage of some sort, but very nice.

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  • 0

    We went here on a torrential rainy evening. It was especially cozy inside. The waitress was very cheerful and helpful. The brick oven, in plain view, dominates the atmosphere, as it should be. The pizza was delicious. The dessert rolls are great. If you are in the mood for more fine dining you can try the adjoining Richard's Kitchen.

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  • 0

    On Friday, September 9, we called to inquire if we could get a table for seven people.  We were informed that all tables were full at the time, but if we wanted to come over and wait we would be given a table as soon as possible.  Upon arriving at the restaurant, we ordered drinks at the bar, and soon after were told that our table was ready.  We were seated and our drinks were brought to our table.  Our server came and took our salad order, brought salads and then he left to take care of other tables. My salad was missing the pepperoncini and the black olives weren't even visible, so I finally got the attention of a young lady there who, we were told,  had just stopped in to see her boyfriend/husband (?) and they put her to work. I asked her to bring me the missing items and she stated she would let our server know. Others at our table also were missing these items.  I waited for approximately 10 minutes and finally got the attention of another young gentleman who was not our server.  For some reason we never saw our server once we got our salads.  I asked the young gentleman if I could please speak to the manager, he went back to her office, and then returned to our table to inform me that she said she would come out when she has time.  I replied "That is unacceptable!"  I shall not reveal her name on this posting, however she never came out at all!  During this entire time our server never came back to take our pizza order.  When he finally did come back to take our order,which was long after everyone had finished their salad, we had to actually hold out our salad plates and ask him to take them.  
    He stated that he was very busy and had six tables to take care of.   Yes, the restaurant was busy that evening, but an occasional appearance at the table by our server would have made everyone a bit more satisfied.  And if they were that busy, the manager should have been outside her office to help out, not sitting in her office not having a clue what was happening in the restaurant.  
    We have been to this restaurant many times previously and a lot of our good friends go there on a regular basis.  Unfortunately some of these friends were with us that evening and were equally not as happy with the evenings events. The service is never up to par at any time. I am hoping that perhaps the manager and servers will go through some additional training in customer server to make future customers satisfied with their dining experience, because we certainly were not.
    I wrote a letter to the owners of this establishment but have yet to receive any type of response from them.

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