I just read an article in the Rapidian about the burgers here. My girlfriend and I were excited to go wolf down some nice burgers. When we got there at 11:45, there were no customers. First red flag.
Next red flag: there was this cranky old lady there with an attitude from the beginning. We sat ourselves down and she was very rude and short with us. She had already thrown her hands up in the air with disgust because we ordered water. When she came to take our order, I asked her to bring the coke out with the food. Her reply, "I am the only one here so you will get it when I bring it."
She was correct, she was the only one there, until we arrived. Not really sure what she meant otherwise, there were no other customers so she could have easily brought the coke out with the food.
Sure enough she brought the coke out in seconds. We could not believe it and decided this was a nightmare customer service joint. I looked at my girlfriend and we thought this place could use Restaurant Stakeout help.
They may have nice burgers but we were not able to try one but we certainly can say the older woman waitstaff was so nasty. If you see her, turn around and go to Brewery Vivant.
No wonder this place is empty, she scares everyone away.
this bar was an accident. on a trip to grand rapids, my friends and i just wanted lunch and a cocktail. we got rocky's. the bartender was super nice and had great recommendations for beer and mixes of beers. the food was hot and prepared by nice bartender lady. the fish sandwich was pretty darn good and the trio of chilis did not dissapoint.
the inside of this older bar was amazing. the entire place is carved wood and in really good condition.
ps, they apparently have a 90's dance party upstairs and the back patio looked like a fun place for warmer weather.
love, juston