Not bad for a chain. I do dislike that they scaled back their salad bar selection and raised the prices on everything, in order to provide the salad bar to everyone. I wouldn't really recommend a steak, but I've enjoyed their burgers, pasta dishes, and a few seafood dishes. They were pretty good. I do enjoy Sunday brunch here, the crabacado omelet is my favorite thing offered.
I have always had super friendly servers, and some really go above and beyond.
Ruby Tuesday's used to be a nice place when they first opened a few years back. However, I went recently with friends and got the same thing I've always ordered which is a smokehouse burger cooked medium. Before I was done with dinner I started to feel sick and had to go home early. I thought that this was a one off so a few months later I returned with my mother. I only ordered fried food hoping that I wouldn't get sick, and she got the fish. We both felt ill within a few hours.
I'm sure that 100% of their food isn't bad, otherwise they wouldn't be in business. However after having two bad experiences in a row I have no intention of returning, and wanted to share my story as a cautionary tale for visitors. For further context I've eaten at a grade C restaurant in NYC and not gotten sick, so I don't necessarily have a weak stomach.
Finally my personal experiences aside, over the years the price for this franchise has steadily increased while their menu items have maintained the same 'quality' and their famous salad bar now offers what seems to be a third of the items that it used to. It appears that they attempt to justify this price increase by marketing themselves as a higher end place to eat. However, the food is still mass shipped frozen low grade food that might as well be cooked  in microwaves and toaster ovens.
If you want a nicer place to eat in this city, check out the 'Bedford Social club', or even 'The Station'. If you insist on wasting your money at a sit down place with low quality food I'd recommend you check out the Applebees across the street. At least you wont have to worry about your food making you sick,
A franchise- with all the things that implies- but the food is surprisingly good-
Our server was a little over the top with Southern hospitality and small talk but acceptable until she started a personal conversation with the folks next to us - she was kinda loud and grating. Â She meant well and was just trying to be friendly I suppose. Â They have some sort of little hush puppy/biscuit thing that was full of savory herbs - really addicting. Â I nearly filled up on them before lunch arrived.
The prices are pretty high for this area, but that is also typical of these trendy franchise restaurants. Â I had the salad bar lunch which provided a minimum of options for the price.