Steak N Shake 502

I have experienced better, especially at this location. It's okay in the sense that they DO try and can help with questions. I'm not a true fan yet, as I've only been here a handful of times. We didn't have this up north (not that I know of)...

I ordered the "NEW!" Jalapeno Crunch Chicken Sandwich. Based on what the menu stated what the toppings were and what it was, I thought I would give it a try.

          From the site: "Marinated grilled chicken breast topped with pepperjack cheese, chipotle mayo, fresh salsa and jalapenos, all topped with French's® French Fried Onions. Served with fries."

Normally, I'm all over things that have a kick to them. Unfortunately, this wasn't as (spicy) hot as it was messy. I had to eat it with a knife and fork, so I wouldn't drip the sauce all over me.

Proof was when it arrived, the fries surrounding the sandwich were soaked in the salsa and mayo combo. Even the bread was soggy. I didn't complain, as I just chocked it up to maybe it's how the meal is made.

As a whole, the chicken was grilled right, tasty, and the shoestring fries were not too greasy / oily.

I Have not been to Steak and Shake for 30 odd years. Many changes but still a great burger and fries. Much more choices.

Staff here was fast and extremely nice.  Clean modern but a old classic feel.......This was a better deal than five guy burger & fries that I tried a day or so ago.. ( they suck)

Burger cook to order fries crispy and thin.
I will definitely try them again.

Just a quick note. I came here last week and had an interesting experience.

While I was waiting for my order, I was looking through email on my phone. When the food came, I set the phone down on the table. A little later, I noticed a man standing at the entrance to the restrooms. He seemed to be eyeing my phone. After I noticed him, and after I put my phone back in my pocket, he moved on.

Toward the end of my meal, there was some commotion at the entrance. The same man that was watching me earlier was in some altercation with a teenager. The staff spent a lot of time trying to get the man to leave and he finally did. It wasn't until after he left that the staff called the police. The staff told me that the man was homeless. If they knew who he was, why didn't they do something in the half-hour he was lurking about the place?