I don't understand the point of reviewing Twin Peaks because it's not like you are coming here for service or food quality. That being said let's give it a whirl.
I'll start by comparing Twin Peaks to its biggest competitor in the "breastaurant" category, Hooters. Twin Peaks wins on every metric except cost. The food is better, the atmosphere is nicer, the outfits are skimpier, etc. I'll even go as far as to say the ribeye pot roast surprised me in its quality and taste. It would be nice if they had  at least one craft beer on tap, but that would be a stretch.
In the end though, if you are going here, none of what I said is probably a factor in that decision.
Terrible service. I know service isn't really what a place like this prides themselves on, but it's horrid.
I've been here three times, and the third (last night) will be my final time. let's recap my three visits:
Visit #1: We are seated, and the waitress sits at our table with us and starts to complain about how they keep seating people in her section and she doesn't want them to. She flips through her book while seated at my table, and says "Ugh, I have way too many tables right now". Once she gets our beer order, we see the bartender pour the beers and set them down. We are not served them from our waitress for another 10+ minutes...[[[[Although I can't say it's that bad since they serve their beer colder than beer is supposed to be served if you know anything about beer. While on the beer topic, I agree with the reviewer who mentioned the gummy iced head. Beer flat out isn't supposed to be practically frozen and it DEFINITELY isn't supposed to be gummy/grimy on top. I don't know if the creator of TP has just never attained any knowledge of craft beer or if he's trying to appeal to a crowd that doesn't know better, but it's bad]]]]]. Anyway, the server forgot several items and treated us as if we were her coworkers and she could just complain about customers to us. We may be young (22 and 30), but we are paying customers who normally tip very well.. treat us as such.
Visit #2: Seated outside on the patio for a late lunch. Being that it was time for the morning crew to get off, no one was notified that we were seated. Several waitresses passed and it took a very long time for someone to come to our table. When she finally did, she apologized and said they didn't know which girls were staying late for the after-lunch crowd, so they had to argue over it in the back. I am a server here in BR, and let me tell you.. no matter WHAT is going on, someone is sent to greet a new table.. even if they may not continue waiting on them afterwards.
Once again, beers took an absurd amount of time to arrive.
Visit #3: (Last night) As the hostess walks us to a table, we pass a waitress sitting in a booth with a customer. She sees the waitress walking us to her section, and says to herself out loud where we can hear her: "No no no no, not my section! UGHHHHH"
The hostess seats us and tells us our server will be right with us, but she is unsure of her name.
Once seated, she greets us and gets our drinks. She is nice to us, but obviously very nervous and asks us if we need something every couple minutes. She pronounces the Sam Adams Summer Ale as "Sam Adams Summer ALLEY" and called another beer "Seasonal whatever it's called". She has no idea what is in the food or what comes with anything. She tries to give us the check when I have only taken one bite out of my sandwich. Â I even told her that if she is being cut to go home early, we can close out with her and get a new server, but she says she is not getting to go home early. There was no reason for her to be pushing us out the door.
All of these visits, the food was perfectly fine. It's a real shame that a restaurant one would usually think could be good is tarnished by horrible service. I have been waiting tables for a few years and it is completely obvious from a server's POV that they do ZERO training on their girls. They do not teach them about the beers, what is in the food, how to talk to customers, etc. All they know how to do is sit down next to a man and flirt with him to get money. I'm all for that when you know how to wait your tables too. When I look around and there are more families in there than single men, you have to know how to serve. Wife and 4-year-old-kid aren't there for you to sit next to Daddy and rub his leg. I understand the "niche" of the restaurant, but I have NEVER had bad service at a Hooters.
Twin Peaks has glowing reviews on Facebook and other social media from their loyal gawking-man fanbase. I suppose they're probably doing fine catering to that crowd, but I do think they should do something about their service. Educate the girls. The REAL money comes when you not only make the man happy.. you are good enough to make his girl happy too. Bar owners everywhere know you offer something to get the ladies in because men follow their ladies.
At the very least, let them know what is okay and not okay to say to paying customers. You don't sit with a customer you've never met and tell them how annoyed you are that you have to serve them. You simply don't do that. Might as well look at me and tell me to leave.
Service is usually good if I get one of my favorites. Â Food is priced good and taste good. Most definitely better then hooters. Today I would have given a better review but like others posted about service... I spent so much time waiting on the waitress. Â I was half way done with the meal by the time she brought me the ketchup.
Review Source:Decent food, horrible service.
Went for lunch. Was seated fairly quickly, although it was early so they were mostly empty. I look over the menu, everyone is raving about the below freezing beer - there is no list of beers available. I request a beer list, waitress tells me its on the menu. There is couple brands, but I can see more tap handles than that. Fine, give me Bud Light (I was in the mood for something dark, but can't order what I don't know is there). Â Order that pulled pork nachos. They tell me no pulled pork today, they would substitute beef... Fine. It comes and is wonderful, except for some dill taste in the mix that throws it way off. Main course was chicken fried chicken with mashed potatoes and green beans. Chicken was good, potatoes were bland, beans were bland. Â Serving size was huge. My companion and I could have eaten the nachos (small order) together as a meal. Â Overall the food wasn't great to my taste, but not horrible. Beer was cold. Service was like dealing with a retard. Oh, and what is with girls getting tattoos on their sides?
Took a while to get a table even after our phone went off saying our table was ready. Food is average. Our waitress was great. She was pretty and smart. She didn't mess anything up, had good suggestions, and was quick with the beer bringing. I have been to Twin Peaks in a couple different cities and this one is up to par with the rest but I do think that since this is a college town the girls here are younger and more attractive.
Review Source:After hearing all the hype since they opened, I wanted to try out Twin Peaks for myself. It definitely didn't live up. I went with a group of 7, and the servers took about 15 minutes trying to figure out a table situation for us. Eventually we all just sat at a small 4-person table because we were tired of waiting on them. We ordered our drinks and started looking over the menu. I decided to order the spicy chipotle chicken, which came with mashed potatos and sauteed vegetables. When we ordered our food, a couple of us also ordered beers. About 10 minutes later the waitress came to check on us and I had to remind her about the beers. A few minutes later the beers arrived. Possibly the worst part of the experience: the head on my beer was gummy with little hard chunks of ice mixed in with the gummy parts... one of the nastiest beers I have ever had. The food arrived a couple minutes later. Some of the plates looked pretty impressive, like the chicken fried chicken. Mine looked very sparse; about an average sized portion, but served on a plate 3 times too big for it so that it looked very small. The chicken was alright, but not spicy. There was a chipotle flavor but it wasn't very strong. The mashed potatoes were straight up mashed potatoes, no more no less. The vegetables were some slightly overcooked slices of squash and a few carrot shreds, all of which tasted heavily of butter and black pepper. Overall, not a particularly great meal for the price, but I've had worse. I probably wouldn't recommend the place to anyone, but I also wouldn't tell them not to try it if they wanted to.
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