Visalia Brewing Co

Bartender was terrible

One word. TERRIBLE. It's been years since I've been back in Visalia and my brother and I just wanted a nice cold micro brew but when we walked in an sat at the bar, the bartender never never even looked at us.   After sitting at the bar for what seemed an eternity, we stood up and thanked her for the non service and left. The bartender was too busy flirting with a customer to pay us any attention. To top it off the placed wreaked of dirty mop and urine. Just a shame. We were looking forward to a nice  local beer spot.

I'm a local and have always loved VBC, even before I was actually old enough to get in. I'm giving the bar 2 stars because of the service. None of the bartenders there are overly nice but that's expected, that place gets packed with annoying drunks. I've worked in hospitality/ food service. I get it. Regardless, there's a level of professionalism that should be maintained and for a couple of their bartenders, it's non-existent.

I'm specifically talking about the bartenders Sabrina, the short ,redhead and JR short, skinny guy.  Hands down, the absolute worst customer service everrrr.. The dude is rude with a condescending tone that is relentless. You practically have to jump over the bar for him to take your drink order even when the crowd has died down. (This is true for all of  the bartenders.) The chick is even worse!!!!!! One night she made eye contact with my fiends and  I as we were trying to wave her down and she completely ignored us. I went side of the bar she was on and she proceeded to help someone else who had just walked up to the bar . We  had been waiting for 10-15 mins by the time she was ready to acknowledge me! I told her how long we had been waiting and  with the ugliest attitude and most disrespectful tone, she began to argue with me!! Telling me I was wrong! She finally took our drink order but by that time they had already called "shots only" so we couldn't get any of the drinks we wanted. BUT, because she he knows one of guys in our group, she gave him and his friend cranberry vodkas saying " Oops, I accidentally mixed your drinks".  How nice. THEN one of the girls asked for a lime for her tequila shot which is usually how it's served (duh). This chick gave my friend the most evil look ( she looked seriously scary, like possessed scary!). She doesn't say a word, comes back with the lime in her bare hand and throws it on the disgusting bar. THIS IS REAL LIFE!

Believe me I'm not expecting 5 star service at this place and I don't need starbucks baristas serving my beers either. What I do need is management to do something about their staff. Until then, I won't spend another penny at that place. I'll get twice as many drinks for the same price at my favorite dive bar where the bartenders don't hate their lives.

I recently talked to one of the guys who was really nice about the whole thing. He let me know I'm not the first to complain and management is well aware of the problem. Hope something changes soon bc I'm gonna miss $2 Tuesdays. ;)

Last thing!! if anyone is hiring elsewhere please consider these bartenders! VBC is obviously sucking the life out of them!!!! HELP!!!!!!!