Zinc Lounge

My wife and I stopped in for a drink before dinner at a place near here.  Check it out really cool spot for a quick drink.

When my friend and I arrived at Zinc we were under the impression that we would be able to use the $10 for $20 deal found here on yelp.  We were hilariously mistaken.  It all started with our first trip to the bar.  The bartenders were nice, but were unaware that this deal was available on yelp.  They told us to go and speak with the workers at the front desk.  To our increasingly humorous surprise we were told that Zinc and the Holiday Inn were separate entities.  We attempted to reason with the front desk workers, but they insisted that they could not do anything.  The one worker took us back into Zinc, claiming that he would speak with the bartender.  He walked into the back, avoided the bartenders and casually walked back up to us stating that he could not find any information about this special deal.  We then proceeded back out to the front desk where the worker told us he would call his manager to find out about the deal.  We decided to go back into the bar and order our drinks, figuring at that point we were not going to be receiving much assistance.  We had our drinks, shared a few laughs as the man sitting next to us awkwardly stared at me.  This may be beyond my primary point, but it made for a subtly awkward environment.  The workers appeared uninformed and unwilling to make the necessary efforts to ensure customer satisfaction.  In conclusion, I walked up to the front desk on our way out and asked the worker what happened to all of the oatmeal raisin cookies.  I suggested that he ate them by asking him where all the cookies had gone.  He smiled just as he had the three previous times we confronted him about the deal gone awry.  Needless to say, my friend and i were disappointed with the lack of service and will probably not be returning to Zinc.  They will need to improve their intercommunication in order to avoid further confusion for their staff and their customers.