300 Pasadena

Great place and a great atmosphere! Staff is very helpful with answering any questions about their promotions. Our party of 7 paid for 1 game of bowling and show rentals only to find out later on that all day bowling was only $3 more, Vince (manager?) proved what great customer service is all about and have us all day bowling for the difference!  Ill definitely be coming back for more bowling in the future  as this place prides themselves on doing what is right for the customer!

So, on 10/19/11 I wrote a pretty decent review for this place that at the time had not so great reviews.  My review was genuine as my group and I had a pretty good time there.  In response to my review the owner commented and offered me free passes to his business, great!   However it's been over a year now and I've never received said free passes even after sending him my information. Now, I never wrote the review expecting anything in return, I just did it because I had a good experience there.  However, the owners lack of follow through and bad overall customer service with this, has made me reconsider and give them 2 stars for this.  He didn't have to promise anything he could've simply said "thank you" and that woul've been that. But don't promise a customer something and then not deliver. That's just bad business.

They didn't give me my id back and when my wife went to pick it up they didn't want to go I've it to her I live to far too even go back anytime soon and they won't mall it.WTF