Being in the service industry I know how busy a lunch rush can be... that being said, no refills, Â forgotten entrees and I think our server checked on us once time throughout the entire meal... definitely won't be returning to this location... would be a one star but the food was good
Review Source:Very slow service. Â My party of 3 was seated on the patio and we sat there for over 5 minutes while 3 different servers walked back forth helping two other tables on either side of us before anyone offered to take our drink order. Â Went back another time late night and they were packed. Â The service was a little bit better we had a large group of 11 this time and the waiter was doing his best to keep up but the wait for our orders was still extremely long. Â They have have half price appetizers late night which is a big late night draw here. Â They will let you order the lunch combo items but at night they add $2 or $3 depending on what you get. Â I've given it a few tries, maybe I'll try another location if I'm in the mood for Applebees again. Â The food isn't all that good for the price and time spend waiting on service.
Review Source:This location leaves much to be desired. While other Applebee's locations I have visited as of late have really impressed me with their all around great food, service and atmosphere; this one may as well be an entirely different chain all together.
Upon entering the restaurant; the air is stale, and it smells like everything with a fabric surface needs to be throughly scrubbed. This location looks like it's long overdue for a remodel.
The service was slower than it's other Applebee's counterparts, but the food is actually the most disappointing of the entire visit. My soft drink was lacking enough syrup, so I ordered another variety of soda and it too had the same issue. For an entree I ordered a salad and pasta combo. The salad portion was fine, but it was the pasta portion that was most disappointing. I had ordered this same dish from another Applebee's the week before and it was fresh and delicious, however this one tasted like it had an over abundance of onions that were grilled for another dish. In the original incarnation of this dish, the onions were just an accent, whereas this time at this location, it's like they were added as filler and were not even intended for that dish. It was a big disappointment to be expecting something entirely different.
The service was incredibly slow, I felt like my waitress only checked on my as an after thought.
Overall, it's as if this location is on a whole other page altogether. I do enjoy the Applebee's chain very much, but I highly recommend avoiding this location.
Who knew that this place stays crowded late at night during the weekends?? Â I figured out why, they have half price appetizers and really strong drinks. Â The service is always on par, and I didn't have to wait long to get seated. Â This has been a stop in before a night out on the weekends.
Review Source:I don't think I'll ever be coming back to Applebee's ever again. Not just this location, but any of them...
I stopped by this Applebee's about a week ago with my crazy friend M when we were starving STARVING. We were so hungry, we were about to start gnawing on our own arms.
So you'd think that with that level of hunger, anything would taste like the nectar of the gods/the most amazing thing ever/YUM FOOD GIMMIE NOM NOM.
Sadly, that was not the case.
First of all, when we walked in, we stood alone at the door for quite a while. When someone finally came up, we made our way to the smoking section (less crowded and slightly less noisy, until the hyena-woman in the bar area started cackling) and sat.
Our waitress was friendly enough, I guess, but she really didn't care. Our Dr Peppers were disgusting. The soda/syrup ratio was so so incredibly off that even in our states of absolute hunger and thirst, we couldn't force it down. When we brought it to our waitresses attention she was just like, "ummm.. I can mention it..." and offered water or another beverage instead. She just didn't care.
The menu is standard Applebee's underwhelming fare. I used to like one thing at Applebee's (it was so many years ago, I completely forgot what it was called), and of course they took it off the menu. Nothing on their menu strikes me as terribly unique. They DO have their "Under 550 calories" section, and I eventually picked an item from there since it seemed to be the least offensive item.
...and it was gross. It was the Chicken w/mushrooms thing. Grilled chicken topped with mushrooms, tomatoes, onions, Dijon sauce (which I had them leave off), and an 'aged Cheddar'. The chicken itself wasn't bad. It was cooked well. the mushrooms were alright, but the onions were overwhelming. The cheese was weird. Cheddar is typically an excellent melting cheese. This cheese didn't melt. It kind of congealed and browned without melting. It had a weird flavor and a bad aftertaste. I removed the clump o cheese, the onions/tomatoes, and just ate the chicken with some mushrooms. That was alright. Not worth the $10+ I paid, but palatable. The small portion of potatoes was good. The veggies were decent, but more wilted than fresh-looking.
Our waitress was mostly absent and when she was there, she just didn't care. She asked how everything was because she had to, but we probably could've said "It tastes like death!" and she would've responded 'great, great. let me know if you need anything!'.
Overall, it was a standard Applebee's experience. I am continually underwhelmed by their boring, mediocre, reheated from frozen food.
For what it's worth, the people behind us were smoking clove cigarettes which made me want to vomit the whole time they were there. Most places (that still allow smoking) don't allow anything other than plain cigarettes. Apparently, Applebee's doesn't care.
Pros: Â I didn't get food poisoning. I don't think anyone spit in my food. Oh, and it's cheap
Cons: Slow, virtually nonexistent service, bland, inadequately prepared food.
It's not often that I drop the comparison, "worse than Hitler". But for Applebee's? Â Nah, I'll save that for something else...
Actually I equate Applebee's to those cartoons where the befuddled yet weary protagonist encounters a desert mirage. Â Bugs, or whoever, discovers a palm tree oasis, only to ultimately dive face first into just another pile of sand.
Here in the 3D world, we sought sustenance after a drunken evening at the broom closet that is Hattricks (fodder for a future Yelp).
After 11pm most of the casual dining joints shut down in the Lewisville area. Â The apple shaped beacon visible from the highway promised more beers and some quality grub.
Wrong. Wrong. Service was extremely slow, exacerbated by the fact our server had friends at a nearby table.
We ordered several appetizers, as they were half priced after 11. It was readily apparent our order had been sitting under a heat lamp, significantly reducing the crunch and flavor of our selections. The onion rings were bearable.
I'm not sure if I've ever seen a manager at an Applebee's. Do they exist?
Look, we've all been to Applebee's. We go for the same reasons. It sucks, but is a necessary evil on occasion.
Then why the hell am I penning this review to tell you what you already know? Â It's just a reminder for me to seek grub elsewhere.
Bon appetite, and stuff...
Had a gift certificate and decided to pop in and use it on a weeknight. Â First impression was that we walked into a smoking pit. Â Normally, the smell doesn't bother me but at a family restaurant I was surprised at the strength. Â We were seated and the booth felt like a hundred year old mattress. Â Note to management: Â Replace the cushions. Â
I will say this, the server was ontime and attentive, no problem with the service we received. Â However, the food was less than good.
Both my wife and I had a shrimp and steak dish and the shrimp were cold. Â The vegetables were weak and overall very unappetizing. Â We informed the server and she had the manager come over and address the situation. Â The manager was very nice and offered remedies. Â We don't normally accept discounts or offers to refire the dish because we don't want to appear that we are looking for something for nothing. Â We just want the management to know of the problem, he was very gracious and talked to us for a couple of minutes and we believe that he will address the problem, too bad the qualifty control isn't up to par in the kitchen.
Sorry, but unless someone gives us another gift certificate I believe we will choose to dine elsewhere.
I went for my birthday with my wife. Â I had the old faithful, chicken fried steak. Â This thing came out so blah I had a hard time not telling the manager how bad it was. Â I've had frozen dinners that were twice as good as this CFS. Â You have to be joking if you say this thing wasn't made at some processed food plant, frozen, shipped here, then microwaved. Â
The $4 margarita was good but it was over 50% ice.
I also came out smelling like an ash tray and we weren't sitting by the bar area. Â I'll think twice the next time I take my 2 year old there so she can suck up some second hand smoke.
Signature Sirloin with Garlic Herb Shrimp with sauce and bruschetta along with mixed vegetables. Â 550 calories! Â It was actually very tasty. Â The sirloin was cooked exactly as requested and the food was hot on the plate. Â The only complaint I could possibly have is that the veggies were mostly just broccoli and some sad looking carrots...would have loved more squash. Â Other than that, everything was fine. Â Now, don't get me wrong, it isn't along the lines of Hoffbrau or any of those places, but it's Applebee's and for that type of food, it was good.
Â
I sat at the bar and the company around me was great. Â My friend and I probably talked more to the people around us than we did to eachother, but that's okay...her current text battle with her boy toy was boring me, LOL.
Adrian was our bartender and at first she seemed a little gruff, but in her defense, the bar was rather busy and I think she just wanted to take the order and move on to the next. Â It didn't help that my friend chatty-cathy wanted to know all the drink specials. Â I'm just a beer kinda gal, so I'm an easy customer when it comes to that. Â A little later on Adrian loosened up a little bit, cracking some jokes here and there, so it turned out to be a fun time. Â I would go back! Â Actually to be honest, my irritation lies not with the restaurant at all but with the customers with children that sit in the bar area and then complain about smoke. Â Get over yourselves--YOU'RE IN THE BAR AREA!!! Â Next time just wait the extra few minutes for a table in the nonsmoking area.
bad ... bad ..... bad ....... and horribly ....... bad .... service
sigh* Â .. Â the servers , bar tenders , and even managers ....
it took like 40 minutes to get someone to take our order correctly. Â food was just normal applebee's food ... and then came the check .... after asking for it 58742795 times!!!!! Â geez .... c'mon people!
i am never ... going back here ...... bahumbug!! Â ARG**
I've been here a few times and it its nothing special, but the reason I give this location 1 star is due to the customer service. I called inquiring about drink specials only to get answered by a young girl who refuses to answer my question and hangs up on me.... I called back again only to be hung up on again.... I called back one last time to speak to the manager and did I receive an apology? I don't think so....
If you ever have ANDREA waiting you or answering the phones, don't expect much....
Service - 2 Star
Food - 2 Star
White Queso Dip - 4 Star
So, if I don't like Applebee's and I'm EveryMan, how do they stay in business? Is my taste bad or do all the people to that go to Applebee's have bad taste? Conundrum.
No answers have sprung forth, so I'll just get on with this review.
Service was a hoot. My waitress looked on either side of 50 and dressed like 19. Hair extensions like Pamela Anderson. Makeup like Pamela Anderson. Hair color like Pamela Anderson. Unfortunately, she lacked some of Pamela's more stand out-ish features. But then again, nobody got poked in the eye. Her attitude would have been better appreciated in a non-family type of restaurant. Her In-your-face friendliness came on a little too strong. Some people love it. I'm more a "let's take things a little slower" kind. But these are personal opinions.
The 2 stars came from how long it took get our check, then the even longer time to come get our credit card. We finally had to dig through our three wallets to come up with enough cash to bail us out of there.
Now for the good and bad of the food.
The white queso dip was very tasty. There endeth the good.
The steak sandwich was Okay, but lacked any dressing and none was offered. Cheese on top of steak on top of bun. It needed more. The french fries were about the saltiest I ever ate. I went through three glasses of their raspberry tea and was still thirsty. I had to leave about half the plate uneaten. (The raspberry tea was too sweet, even for a sweet-a-holic like myself. Almost syrupy).
Maybe if the corporate conglomerate that owned Applebee's put some of its money and thought into the food it serves, they could cut back on their ubiquitous television commercial and we'd all be happier. I know I would.
I would not recommend ordering food at this place. That having been said, one of my fondest memories occurred here. I met with 2 friends after work and we had a great time. Maybe it was the alcohol consumed that made it great-no, actually it was the company. Funny thing is, we had long island iced teas, which I never order, but still I had a good time.
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