Applebee's Neighborhood Grill & Bar

Waitress messed up on the order entering into the system and ordered pepperoni pizza instead of cheese pizza.  My steak was ordered medium and came well done and the waitress did not have to have a new steak fired.  Baked potato was not cooked through and my wife's mojito was not drinkable.  Worst few and service we have ever had.

Went there on new years day. Signed in with the Hostess for a table of two. Asked if we could sit at on of the tables in the bar section, she said that there was one group ahead of us and and that they would be seated there. I replied with and OK, and asked if we could grab the next available table in the bar area, since it was being cleaned when I asked, and she replied with a sure.
Next thing we know the couple BEHIND us, who was AFTER US, was SEATED at the Table in the bar that I had JUST REQUESTED. thinking.... ok, that wasn't right. The hostess claimed that we never asked for the table in the bar. I was so disgusted with the hostess we left. I will NEVER eat here, especially since it was a first time.

Typical chain restaurant.  
The waitstaff was exceptional.
They are trying a new Weight Watchers menu and the jalepeno-lime shrimp was one of the better chain restaurant meals that I have had.  Everything else on the menu is pretty much bacon and BBQ sauce.