We were staying at Orange Lake Resort, so this location is right outside the resort. Â What a great choice. Â The ambiance is relaxed. Â You can dine outside or in. Â We were lucky to have arrived at 9 pm on Thursday which is Happy Hour. Â 1/2 priced drinks and appetizers. Â $3 for a premium 20 oz beer...can't beat that. Â We sampled several appetizers and Empanadas, Lobster quesadilla and coconut shrimp were great. Â The chicken sliders....not so great. Â We all had pasta dishes as mains and were very happy. Â They have a choice for a smaller size portion, which we all had and it was certainly enough food for dinner.
Next time I am down in Orlando, I will not miss eating here again.
We went twice to this location during the duration of our vacation. The first time was very good, they were out of a few items and the food was a bit slow coming out but overall it was nice and my fish was good. Dj, our waiter, was very friendly and entertaining, he even put on a bit of a show for the kids. We left relatively happy with everything, enough so to come back one more time, a couple days before we were going to depart. We didn't get a reservation this time, so no problem since we knew we were going to wait.
Once seated the waitress came by for drink and appetizers orders while handing out some jokes, she was very friendly and polite. Our drinks were taking a really long time, since there was a mix of sodas, smoothies, and alcoholic drinks. We could tell our waitress was doing everything possible to get us what we wanted and came by with plenty of water and refills of what she could get us, but there was obviously something horribly wrong going on in the bar. Beside that, the food itself took absolutely forever. Our appetizers, empanadas and various shrimp, came out and the taste was delectable, I could have gone for more of that and made it a meal because I was starving, but I ordered a juicy steak that I was holding out for along with three other adults in my party.
There was such a big gap between our appetizers and our entree, and again the kind waitress came by to try and make sure that we were well hydrated and we put in another order for a couple alcoholic drinks while waiting. When the food did come only one steak was cook close to what was ordered, it came our medium when asked for medium rare. My steak came out a little more towards medium well when I asked for medium rare, and my parents steaks came out a bit past medium well when they asked for medium. Another member of our party had a burger that had a piece of plastic in it as well as being over charred, and one of the kids that ordered the child's cheeseburger had hers super charred. We called the waitress, and felt bad to send so much back because we felt like that troubled table but this was downright unacceptable since the prices of these plates weren't exactly cheap. The waitress felt really bad, and was doing everything in her power to make us feel better and even suggested the manager some out to talk with us. By the way, the bar still hadn't gotten us that second round of drinks, our poor waitress kept bring me water.
The manager came and after talking it over with my mom assured us that the food would be on its way soon but we had to call her back because the rest of us were to hungry to wait for everyone to get food and I had enough time to finish my meal with out any other food coming for the overdone orders. the manager apologized and said she would take the orders off our bill and give us a $20 gift card to come back and spend there. No thank you, not going back there again. We just gave the gift card to the next table, they seemed to get their order right. Love the floor staff because they are friendly and prompt but a major failure as far as everything else is concerned.