Bernie's

I went to the bar with six friends after a day at the beach. It was a 90 degree day out so we thought what a great day to sit on the deck and get a few frozen cocktails. We sat down and all ordered different drinks (a margarita on the rocks, a frozen strawberry margarita, a frozen blackberry margarita, the blueberry vodka with "homemade lemonade", the banana hammock drink, a red sangria, and a white sangria). It took a very long time to get all of the drinks. Once all of the drinks arrived we all took a sip and to say none of them were up to par would be an understatement. The blueberry lemonade tasted like water with a few blueberries in it. The red sangria tastes like watered down fruit juice, the frozen margaritas also tasted like juice barely frozen. The margarita on the rocks was pure sour mix and the other two drinks were just as bad. We waited for the waiter, James, to come back and check on us and our drinks and after waiting a very long time for him to come back, one of us decided to just go find him. We told him the issues and that none of the drinks were drinkable and that we wanted to send them back. Instead of taking the drinks back and remaking them, he returned to the table with two shots of tequila and simply just poured them into the two frozen margaritas, which leads me to believe that the bartender either didn't pour enough tequila the first time, or now the bar is over serving their alcohol. When asked about the remaining drinks he had no solution. He merely said its 100 degrees out obviously the drinks are going to be watered down from the bar to the table (our table was probably less than 15 feet from the bar....) We said we did not want to pay for these, he said well if you don't pay for them I will just have to pay for all of them...... Unprofessional much?..... We asked to speak with as manager, who was sitting a few tables over. We saw him go get her and tell her the story and could see her laughing right before coming over. I tried to explain our dissatisfaction with the drinks and the possible over serving of alcohol (which could cause the bar to lose their liquor license) and she could careless. She finally said that the only thing she could do was take the drinks off the bill, but not before trying to "compromise" and get us to pay for one drink. I was really excited for this bar to open on the strip it seemed like it was going to be such a great place to go after a day at the beach, but with the disgusting drinks and disgusting customer service, I have no intentions on returning to Bernie's. with competition like the sea ketch and the boardwalk, I don't see Bernie's lasting very long. My first suggestion would be to not go here..... But if you do I would stick with beer. It can't be that hard to open a beer bottle.

The service there today was absolutely AWFUL!  I tend to be very forgiving since I've had that job before....but this was TERRIBLE!  We asked repeatedly for EVERYTHING.  The server told us it was his second day but I consider it the manager's issue to ensure that all customers are taken care of.  If he was truly overwhelmed, the manager should have either stepped in or sent him some help.  Others with me said they were there a couple of weeks ago and had a great experience but they said today wasn't even worthy of $1 tip.  Totally disappointed and definitely wouldn't go back!!!  Other tables around us were complaining as well and several couldn't even get anyone to take their money.  We were downstairs and shouldn't be snubbed just because we weren't on the deck on the upper level.

Ick. Stopped by here for something to eat after seeing a show at the Casino Ballroom. The hostess sat us at an outside table quickly, but we waited a very long time for a server to see us even though it didn't seem busy in our section. Someone finally came over and took our drink order then returned later for our food order. We received our food long before our two simple drinks (I only had a soda, my boyfriend had a beer). I ordered a teriyaki steak and cheese which was loaded with sauce to the point of being inedible (and I like sauce). No thanks, Bernie's.