Black Angus Steakhouse

My husband and I wanted some good American food - BEEF. From the outside, Black Angus looks like a quiet steakhouse that older people go to. Nothing fancy. The interior is done up like cowboy ranch style. The high-backed seats and booths make it feel very quiet and serene as it absorbs all the noise. My husband loves Prime Rib, so of course he ordered Prime Rib with Au Gratin potatoes and green beans. The prime rib was cooked perfectly! Great tasting piece of meat! The Au Gratin potatoes were superb, just the right amount of crunch. And the green beans were tasty if you like bacon. I wasn't too hungry so I thought I'd order something small like a sandwich. I ordered the chicken, avacado and bacon sandwich... holy cow it was huge, and super tasty! The chicken breast was so moist. It was a very delicious sandwich with a good size portion, too. And the coleslaw is awesome! Just the right amount of creaminess and flavor. Yum! We will definitely be coming back here again. They have steak and lobster specials for $30, too. It's almost like an Outback Steakhouse but without all the hustle and bustle.

I hadn't been to Black Angus for many months because we received  poor service and bad management. We tried Black Angus in El Cajon again because we haven't been there in a long time and we were craving one of their excellent steaks. We were pleasantly surprised by the difference in this restaurant. We were greeted by a new Mgr., Randy Young who could not have more helpful or agreeable. He welcomed us with a big smile and made us feel at home and valued. Randy provided us with information about the menu and came back to make sure we were enjoying our meal! I was so impressed by this new manager and the way things have changed (for the better) at this restaurant that I contacted the corporate office. I was surprised and pleased to hear from Mr. Jeff Gadberry who called to discuss our experience with Mr. Young, and he, too was very professional. In less than a week we have been to Black Angus two times. What a difference one person can make to improve a person's experience and interest in coming back. Our previous comments for Black Angus would have been a BIG ZERO and now we rate it as a BIG FIVE STARS!!

Horrible service from Maria Y. No one in the place. 2 hours for a party of two.