Bob Evans Farms Restaurants

I have never really been a fan of Bob Evans restaurants, and this time just seals that fate.. our experience started well, we were on our way home and needed to get some breakfast before getting on the road for 8 hours.

we had a couple of choices however i reluctantly agreed to B.E. and hoped for the best.  we sat down and our waitress greeted us and took our drink orders and our food orders. then we waited for the food....and waited.. approx. 20 minutes had past and still no food AND  no waitress to check on drinks or give us an update. enter another table. 10 minutes into their seating we were served our food.. "do you need anything else" we needed some sugar free syrup at our table for 2 of the guests, and I needed another coke.  food comes up for table behind us...approx 12 minutes after they sit down, much better time than our 25 minute wait.  waitress comes back..."how is everything?" we reply with "we still need a coke and sugar free syrup" oh yes i forgot.....rushes off and returns 5 minutes later.. asks if we need separate checks, (second time asking since we sat down) we told her how to split it up and also that we were in a hurry. comes back we leave...oops left the ticket on the table.. when I go back to pick it up I hear our waitress talking about us to her table, I hear the lady at the table go shhh.. I then let our waitress know exactly what we were complaining about.. "I don't make the food" she says, I respond with " no, but its your job to update the customer, and to make continuous trips to that table to make sure their waters, sodas and coffees are filled. all part of being a good waitress, which you are not" which then I followed up with "get a clue my dear, your a horrible waitress,, have an awesome day sweets" and patted her on the shoulder.

we went to pay the bill, and I had the hostess bring the manager out, I told her the story and the manager seemed aggravated with what I was telling her ( aggravated with the waitress that is) and covered our bill.   normally waiting longer for food or not getting drinks filled would not prompt me to complain, I would just reflect it in my tip. however when the waitress feels it necessary to talk about "that table" it shouldn't be with another table, especially when the customer in question is in ear shot of hearing you....

no this will be my last time going to ANY Bob Evans restaurants, let the old folks have it....