It didn't start off well, but finished with an "alright" experience. Â Wanting to dodge the smokers standing outside the bar area, we entered through the family dining area. Â We were told that someone would be right with us, but ended up waiting for about 12 minutes in the doorway. Â There were 5 tables within reach that we could have easily occupied, but we, alas, remained standing. Â Once seated, service was slow, but genuine. Â We waited about 10 minutes to receive our drinks, but the rest of the food came in a timely manner. Â A burger and smothered chicken were our choices for the night. Â Nothing worth writing home about, but the chicken vegetable soup was very nice. Â The ambiance was relaxed and inviting.
Review Source:Favorite place to eat in Plymouth. Don't pay attention to the complaints about cigarette smoke because there are dining rooms with no smoking. The Rail Burger is a monster lunch and challenge you to finish the whole thing in one sitting. We take customers here, and they've all enjoyed the food, the environment, and the service.
Review Source:I wanted to like this place more than I did ...
Great location in downtown Plymouth, but as soon as I walked in all I could smell was cigarette smoke. As a solo diner, I would have had dinner at the bar but it smelled so bad I knew I wouldn't be able to stand it. Luckily, there was a separate non-smoking dining area - but no physical barrier so it was a a little stinky, too. (Smoke doesn't care that one room is supposed to be smoke free!)
However, the service was excellent and the food was good. The dinner salad was iceberg lettuce and radicchio with exactly 2 chunks of tomato and 2 cucumber slices. It got better after that. :) I had the special blue gill lake fish, battered and pan fried. Really delicious delicate fish flavor. The baked potato was sooo good! I don't know what kind of potato it was (not russett) but it was firm and a tiny bit sweet. I liked that the butter and sour cream were served on the side.
Server Kelly was prompt in greeting me after I was seated and told me the specials. My dinner was served quickly and she checked back several times to clear dishes and be sure all was okay.
This would have been a solid 3-star review except for the awful smokiness. They really should do something about that!
Just have to say, when it comes to owners of a business, Dave and Michelle really take the prize. Â You can go there nearly any night of the week and at least one of them are there. Â And they work their tails off too. Â You gotta love the pride they take in their business. Â The food is good and the atmosphere is great. Â It is one of the only restaurants that you can go in and have dinner and drinks and it is local family owned which is a plus. Â Spend your money at the Brass Rail and it stays in our community!!!
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