Bridge Road Bistro

Sandy, thanks for the response.  The day that i finally had enough was Friday the 30th.  There was a young, dark haired male (i assume he was a ) barback doing absolutely nothing, another skinny dark haired bartender with a narrow mustache talking and not paying attention to the bar tables AT ALL and another guy standing and chatting re whatever sport was on TV with a patron.  Plus there was a  female server chatting on and off with the bartenders as well.  Friday's after work were when i would usually go - and I usually dropped $50-$100 in just drinks.  Sitting for 5 minutes with an empty glass is simply unacceptable "service" and if you don't have serious table service, don't have tables in your bar area.  

I am familiar with the music venue you facilitate and the "snobby" was pertaining your staff's overall attitude, not the clientele.  I cannot tell you the number of times that we arrived at 4 and had to chase someone down every time we wanted a drink, or the number of times we'd been there for an hour or two and were constantly having to walk to the bar for service - all while watching your staff goof off; or worse - be treated condescendingly when asking if we can get service.  

Frustratingly, your servers/bartenders were usually just chatting, laughing and watching the TV and NOT helping us or other customers.

Regardless, I refuse to continue spending my money at such a pricey place and receive such piss-poor service.  I wish you well and hope no one else experiences service like this there.  I sincerely hope your staff learns the value and importance of customer service.

There's nothing I see, about returning unless you're looking for an exotic meal. But not really for the avg crowd.

I heard that the owner died and this place was taken over by someone else...well, it's went all downhill from the last few times we visited.  When you spend $100 or dinner, you expect it to be right and nothing was right.  My drink I ordered, an Old Fashioned with Smooth Ambler Old Scout, was poorly made and didn't taste right which is messed up when you pay $12 for a drink.  

My steak was horrible, and cooked wrong, sides tasted plain and were lukewarm.  We went with another couple and they had similar concernes versus another time they dined here.  Service was slow and table service was worse.  At least they still take reservations, but we had to park far far away, how about a valet?  A valet goes inline with what they charge.  

The only good thing about our last experience was the cheese plate...overpriced but very good.  We won't be back as we've given it more than once chance.