Buffalo Wild Wings

You come here for the experience of joining loud, sports types and their families in acting out. I mean, you don't go to a rodeo expecting to spend the day reading in the quiet shade!. It's fun if you get into it...yell at sports teams, stuff like that.
It's loud (!!)  TVs everywhere, including the urinal stations... It's a mix of young families,  a bunch of foursomes crawling down rt. 7 before they get home, college kids, tourists and locals.
The food is beer and wings with celery & ranch,  and fries. There's nothing nutritious to discuss as far as I can see. The wings are pretty bad in my opinion, but it might be just me. I would never get more than 6.  They seem to be better the next day after bring some home in a container.

I usually like Buffalo Wild Wings, but this location doesn't seem to have it together.
The first time I came here there was an empty ketchup bottle on the table. When I got another one off another table I found that bottle to be almost empty. Another time that I visited the waitress forgot to bring us French fries. The last time I was there the hostess sat my party but didn't bother to tell any of the waitresses. 20 minutes later we were still waiting for someone to greet us and ask us what we would like to drink.

It seems like I am always there at off peak times when the restaurant is practically empty. I can't imagine how bad the service is during busy times. At least the food is usually tasty (if they bring it to you while its warm!) and tastes the way it does at other locations.

First off, the food is what it is.

It's fast food, mostly involving various parts of a chicken meeting their demise in a deep fryer. However, it's just not fast enough to justify going to any of their locations over another sports bar.

Now, about this particular location.

We were a party of nine which they could not accomodate at one table - no problem with that. We split up five and four at opposite ends of the restaurant. Again, perfectly understandable.

The downside for the restaurant is that we can say that service is uniformly awful and that it wasn't just one bad server.

One of our tables left the restaurant laughing about how hard it was to get their server to bring them anything or understand that she had brought the wrong order to them. I wasn't there, so I'll leave it there.

Our table couldn't get silverware. Or napkins. Or in my brother's situation, his dinner. The waitress brought out four meals, put them down and left. When she came back about ten minutes later to ask how things were, we asked about the missing dinner.

"Oh", says she, "I will ask".

Five minutes later, she walks past the table and takes an order at another - on way back through, we stop her and ask again. The lightbulb goes off and she sets off to inquire.

Ten minutes later when she's bringing appetizers to the table behind us, we ask again.

At that point, she said, "The printer in the kitchen stopped working, so they didn't make your dinner....what did you order?" "Didn't you write it down" "Yes....but what was it?"

Everyone else was done at that point, so we admitted defeat and just asked her for the check. Another ten minutes later, she brings it over and tells us that she deducted the missing dinner from our bill. Laughter all around.

Bottom line - bad food served poorly.