Buffalo Wild Wings

Update
I came back and had 3 more visits to see half of the staff turn over since the transition at the end of October  2012 from franchise to Corporate. Sad to find out many have left. It was nice to see some familiar faces still around, it keeps me coming back. I'm hoping the new staff can fill the gaps, as this is still a fun place to go for trivia. Some things that changed were new boxes for trivia new juke box no more dart board some draft beers are new. Two beers of the month Tip: look for the swing tags as they will be happy hour priced. they now have 16 types of sauces and 5 dry rub seasonings.  The competition for NTN Buzztime is the best on Tuesdays, Thursdays and Saturday nights. The staff here are open to adjusting channels to make customers happy.

After my experiences here and at other locations, I am writing off this restaurant chain completely and it is a real shame because their wings are really good.

So, why one star?  For one thing, it should not take an HOUR to bring out 8 boneless wings and fries.  It should also be obvious that someone sitting in the dining area having a drink is probably not intending to take his order to go.  Furthermore, after realizing that this was not a "to go" order, it should have been readily apparent that the number of boneless wings in the basket did not match the number ordered.  When it is pointed out that six is not eight, it is not necessary to take away the food just to add two boneless wings to it -- just bring out two more.  Additionally, what happened to the bleu cheese dressing and celery?  I had to beg for the dressing and I suppose that there must be a celery shortage.

Had this only happened this one time, I might have been able to dismiss this as some sort of aberration, but about a year ago, a co-worker and I stopped in here for lunch and it still took over an hour to bring out our food even though they didn't seem very busy.

Unless I hear of major changes, I will never set foot in a Buffalo Wild Wings again.

Bartenders need to do a better job of paying attention to customers and not each other. Several times they walked by without asking if we needed anything  and I had to flag them down to have my beer refilled although it was sitting at the edge of the bar empty for them to notice. The bar was not busy and there were two bartenders working. They both were horrible.
Also after we were done eating the bartender came down to ask how the food was. Really..dude we are all done now.