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  • 0

    I usually stop at this San Clemente location on my way down to San Diego from Los Angeles.  

    I recently stopped at that location on 11/19/12 and also on 11/29/12.  Both times the men's bathroom did not have any soap for people to wash their hands; both soap dispensers were empty.  

    This location is obviously not checking the bathrooms as often as they need to.  I understand one dispenser being out, but for both of them to be out means it wasn't checked for quite a while.  

    Of course there is the possibility that they just happen to both go out at once so I didn't complain the first time it happened.  But when it happened a second time just a week and half later, it showed that this is a problem.  The chances of both soap dispensers being out at the exact same time are slim if the bathrooms are checked as often as they should be, but for this to happen twice within two weeks?  No excuse for that.  

    Not only could people Not wash their hands, but more importantly it means employees didn't wash their hands either.  This is a major health risk.  Bathrooms should be checked regularly so that this problem NEVER happens.  I for one will not be going back to this location and I hope the health department investigates and penalizes them for this serious problem.

    The other problem with this location is the food is always put together very sloppy and sometimes not very hot.

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  • 0

    Hours posted online are not correct

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  • 0

    Pros: It is an average Carl's Jr.

    Cons: Too many unbathed surfers stinking up the place. Not sure if the staff actually speaks English.

    Overall not a bad visit, par for the course as far as fast food goes.

    I would not recommend eating in for lunch as the place services the majority of the locals coming straight from the beach. Also, being the first place with drive thru on the 5N makes the drive thru crowded at lunch.

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  • 0

    I agree. Great customer service! I had Oralia and she was super cool!!

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  • 0

    Slow and inaccurate service on a dead New Years Eve morning back at the end of 2011. I was repeatedly told to just finish the wrong burger with an offer of the correct side - had to ask twice for a new burger that still came up (still slightly) incorrect. Refugio the cashier also ignored and even stopped midway during my order, while the kitchen complained about their mistake.

    Never coming back for a pit stop on a long trip from SoCal to NorCal. It'll be a terrible place to eat when it's even remotely busy.

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  • 0

    Carls jr on every corner just like Starbucks. Carl's Jr. is becoming a California landmark. Can't beat the food or the prices!

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  • 0

    Convenient stop between the OC and SD.  A great place to stop and get an iced tea for the drive. Service is a bit slow and the drive up window is hit or miss.

    Other than that, a typical Carl's that seems to cater to the surfing community.

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  • 0

    Food is always sloppy. Buns are always flat and crushed. The carls jr off pico is a little better but the workers here really hate there job and don't hide it. Also there's always bums outside asking you for money or your food.

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  • 0

    This Carl's has a great location. Good place to stop during your road trip and take a breather. Decent bathrooms, and lots of room for 18 wheelers. I usually hit it up on the way home if I need some chow or caffeine.

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