Hilarious. Â
I made a call for pickup. Â The girl on the line was very short and just short of rude. Â It seemed like she didnt want the business. Â Seems easy enough, they dont even have to serve it or clean up after, just put it in box for pickup. Â So, after much trying, I got the order in and we went to pick it up. Â
We waited for service and watched our bag of food just sit there the whole time. Â Eventually, the girl shows up and rings up the order. Â We ask if there was blue cheese or ranch sauces, she says, "I think I put it in there". Â She didnt look too confident. Â So, she assured us she'd get us some in a sec. Â After having help running the credit card, she goes, "Y'all all set?" Â - "just waitn on the blue cheese and ranch" - "oh yeah, I forgot"...
She only put ranch in there, btw.
My buddy put it on his card and signed for a tip. Â She says, "that's my first tip of the night"
....You dont say
and it runs about a buck a wing. Â they were good, but that's friggin expensive.
I have been here numerous times with my group of friends, we always go hoping that the service gets better and it never happens. During the summer time we enjoy the patio but the service never gets better. The service is really bad. I have NEVER had a good server there.
Last night we were celebrating a friend's birthday and had at least a dozen people between two tables. (I am a former server of a bar & grille type restaurant so I understand she got slammed). Not only did I wait over 20 minutes for my Dr. Pepper but she took one table's order and neglected the second. When asked when she would take our order she acted as if she didn't know we all were together (since people randomly float between two tables). After waiting an hour for our food her manager decided to "help" her out and take TWO people's order (they were finished with their meal before out food even came out). After complaining THREE different occasions to different managers, bartenders, ect. The manager came over to us stating out "food" was in the window. Another 15/20 minutes later our food arrived. This was after part of the group had to leave because it was too late for their child to be out. I didn't even get to eat my food because my son had to go to sleep. the entire group arrived at 6:30/7 and we were not served our food till 8:30pm.
AT NO POINT IN TIME DID OUT WAITRESS SAY ANYTHING ABOUT APOLOGIZING FOR THE WAIT OR ANYTHING ELSE ABOUT OUT FOOD. IN FACT SHE AVOIDED OUT TABLE.
Being a former server I understand that serving that many people is time consuming to prepare that many orders of wings. However the manager did nothing to assist our waitress and our waitress didn't apologize.
I NEVER GO TO CHIEF'S BY CHOICE. I ONLY GO BECAUSE OUR FRIENDS LIKE THE FOOD. The food in comparison to other wing places is alright at best...