Typically, I'm thrilled with Chili's. 2 for 1 drinks, crispy shrimp tacos that I dream about, and generally a clean restaurant. This location, however, has failed me each time.
We like to sit in the bar/lounge, as there are TVs with constant sports on, and my husband can happily sit there with his 2 beer. The lounge was fairly empty today when we went in around 2 and we yet again experienced less than stellar service.
First off, super dirty menus. Menus stay at your table in the lounge, which makes me think they aren't looked after. Mine was sticky and had food stuck to it, which I don't even understand as you generally look at it before food arrives. Gross. But, that being said, the menu is fairly large and offers a wide variety of treats.
I had my usual margaritas and husband had his beer. My first sip of my margarita consisted of a blob of salt. Gross. The rest of the time, they were fine. Noted, ask for no salt.
We had the 2 for $20 meal and our chips and guacamole were brought out promptly. Guac badly needed salt and after it was added, it was much better. The top was also black, meaning it had been sitting out and had oxidized. Not awesome. Our entrees arrived a bit later and both were quite tasty. My shrimp tacos came with a side of beans, that were more mystery liquid than beans. Kinda like a bean soup. Delicious, but soup.
We finished as much as we could and sat at our table with our plates. And waited. Our server was also the bartender and was having an in depth conversation with two gentlemen at the bar. To the point where after 5+minutes, we had to ask the other server for boxes to pack up our meals. We did some packing and continued to sit there, right in plain view of the bar. The waiting continued and the other server finally return to take away our plates. Our brilliant server saw this and brought us our bill. I wished our tip could be a legit tip to not ignore your one other table.
If you're looking for delicious food, Chili's can usually be counted on to deliver. If you're looking for awesome, prompt service, definitely hit another location. Both times we've been here, it's been like this and for no apparent reason. 3 stars are purely for my tacos. Try them. They're delicious.
Wanted jack Dan chicken wrap, not available. Menus need cleaning, but otherwise clean. Had the Colorado Native Pretzels, decent. The sauce was a bit bland, the pretzels were well spiced, but could use more garlic salt. Ordered the jack Dan chicken with slaw and sweet potato fries. The chicken was moist and tasty, the slaw delicious, but the fries could have been a bit crispier. The wife had a jack Dan burger with fries, same issue with the fries. The brownie obsession was delicious, however the ice cream was melting pretty fast by the time we got it. Our waiter, Eugene was attentive but not overly so.
Review Source:This location had the worst customer service I have ever experienced from a Chili's. Â We had different items on our bill that we never recieved at our table and when we were waiting for our server to come back so we could tell her and have it adjusted. Â She disappeared for 15 minutes. Â Beyond that, the food was great. Â My group of 4 all had the choose 3 appetizer combos. Â This was my first time trying something out of my normal buffalo or steak fajitas order and we were not disappointed.
Review Source:I haven't been to Chili's in awhile. We couldn't decide where to go, but I really wanted a steak. The other half did not, so we chose Chili's to have some variety. We were seated right away, which always makes me happy on a Friday night. I decided to try one of their drink concoctions. I can't remember the name of it but it's; vodka, triple sec, lime wedges, muddled cherries and a splash of Sprite. It was rather tasty. We ordered chips and salsa to start. I really love their chips and salsa. The downside to ordering chips and salsa is they always give a small bowl of salsa and a giant mound of chips. Although this isn't just Chili's, it's most restaurants. I'm a salsa hog. Me + salsa + sparingly shouldn't even be in the same sentence.
We started off with side salads. I am a ranch snob. It is my all time favorite dressing. Chili's ranch is rather delicious. For my main entree I ordered the 8oz Classic Sirloin with broccoli, loaded tatoes and garlic bread. I opted for the carne asada rub instead of the seasoned butter. It had a really nice flavor. Because of the amount of food I had already consumed, I decided to take most of my dinner home. I must say that made a tasty dinner the following day, Â
To finish the meal we decided to share the Chocolate Chip Paradise Pie. It is basically a chewy chocolate chip bar covered in ice cream, chocolate and caramel. Our waiter was great. He kept on top of drink refills and was very friendly.
The only down sides was our food came out a few minutes after we received our salads. So the table was really crammed for awhile. If you've ever sat in their two person booth tables you would understand. They're very tiny and have no room. Shortly before we received our dessert a family with multiple children were seated next to us. That's where the noise level increased a great deal. In general the restaurant was pretty loud. Overall I enjoyed my meal and will definitely eat here again.
My boyfriend and I went to this Chili's last night to use a coupon and the remainder we had on a gift card. Â I was hungry; so, it was great to get our free, with coupon, chips and queso right away. Â I didn't eat the queso, instead opting for the healthier salsa that they also brought as requested, but they gave us enough for probably four people.
My boyfriend and I looked over the menu and decided that the two for $20 deal was probably best in a cost effective way for us. Â So, he got an appetizer of friend mozzarella sticks before our entrees arrived. Â I ordered the Maragarita Grilled Chicken and he got the half slab of ribs with french fries. Â The portion of chicken with rice and beans was huge, and he and I both took home boxes of leftovers.
I probably would order the chicken again but request that they leave off the tortilla strips--they don't look so good in the leftover lunch I brought with me to work today. Â
We never had empty drinks. Â Overall, I was pretty happy with this Chili's, both the food and service at this location. Â I'm sure we'll be back at some point, especially since we didn't get the Southwestern eggrolls last night, which my boyfriend likes!
I really like their lunch offering of soup and salad. Â I had the chicken tortilla soup and it was very good, along with a house salad. Â The veggies were fresh and plentiful. Â Not just a pile of iceburg lettuce and that's it. Â I didn't want a refill, but one was offered to me, which is nice.
I also love their chips and salsa. Â I pretty much order the chips every time I'm there, because they are just so yummy. I also really like the chicken quesadilla salad.
It's a big chain and this one is pretty much like all the others....what you would expect.
We swung by at ~11:00 am and were promptly seated. Â The waitress that managed our section apparently vanished so the host took over. Â It was clear he hadn't done much table waiting but he did a great job just the same.
And the food. Â Well, it's a Chilis. Â The food is intended to be the same at all locations, and this one met that expectation. Â My chili and salad were almost identical to any I've ever had at any other Chilis.
I've been a fan of the Chili's chain for many years now. Â I was a line cook for Chili's for a year and ever since, I've been hooked. Â From personal experience, the food in the kitchen for the most part is extremely fresh and everything else is just shipped in frozen. Â So much of the food prep is done every morning to ensure food is fresh and delicious!
This Chili's location is one of the worst I've experienced. Â When we walked in, I politely asked the hostess to seat us away from any families and little kids. Â If that wasn't possible, we'd just sit in the bar. Â She said it was no problem and brought us one table away from 2 families with babies. Â I was really irritated... every time one of those little brats screeched I wanted to strangle the hostess. Â It was also around 9:30. Â The dinner rush was over and the restaurant was not packed. Â I can't see how this was a difficult request.
Chili's has a new special where 2 people can eat for $20 bucks. Â Split an appetizer, each pick an entree' and split a desert. Â My boyfriend and I decided to try it. Â Our appetizer of chips and queso was good. Â Nothing bad, it was just as it should have been. Â I realized half way through our appetizer that the waitress never asked me how I wanted my burger cooked. Â So I was just hoping for the best.
Entree' time... I had a bacon burger and my boyfriend had a buffalo chicken salad. Â My burger was so over cooked that it was dry. Â There was also no mayonnaise on the bun. Â I requested a side of avocado ranch to dip my fries in, and it tasted like some lazy salad cook made a huge batch of it days ago so they wouldn't have to do it again for a few days. Â It tasted old. Â My fries tasted like they had been sitting in the window and then just dropped back in the fryer for a bit to make them seem fresh... but I know the difference.
Dessert was fine. Â I can't imagine how you could screw up a pre-fabricated, frozen, pop in the microwave molten chocolate cake. Â It was soooo good! Â Our service was also very good. Â This waitress looked scary as hell with her eyebrows shaved off and painted on about an inch above where they should have been, but she did a really good job... minus points for not asking me how I wanted my burger cooked.
I've eaten at many Chili's locations and this one has made the bottom of my list. Â I'm temped to send an email to corporate to have them look into the failure that kitchen is obviously going through.
This is probably my number once choice for food when I'm in Aurora/Denver on Business trips. I always order to go, take it back to my hotel and enjoy it in front of the TV. The food is always very consistent and the portions are always bigger than most other chili's I've been to. Their steaks are always cooked perfectly, and they make sure the food is packed to stay hot for the drive back to my hotel. Staff are very friendly and accommodating. Â The only drawback is the wait at the takeout area, but it's likely due to their service and quality. I don't mind waiting a few extra minutes to pick up my food if I know it's going to be good. One other huge plus, the young ladies at the counter always offer a beverage while I wait. I just love that. They are fantastic.
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