My family brought me here for my birthday dinner. Unfortunately, while eating, my digestive system rejected something in the steak (I probably don't want to know exactly what), which resulted in me running to the restroom to regurgitate my stomach contents.
Aside from that, the food was pretty mediocre.
The one star goes for the restroom proximity and clear path to it.
The little portable machine on each table is awesome! Pay for a game? I don't think so.
FAJITAS MONDAYS for two for $14.99 is DELICIOUS! While you're at it, might as well grab their $5 margaritas to compliment your bang-for-your-buck dinner!
The dinner for 2 for $20 is also a bang-for-your-buck: tasty and portions are great.
No happy hour during weekends.
Sign up on their website so you can receive coupons for free appetizer or dessert. you can try asking your server if you can combine the free app/dessert with the 2 for $20 deal - our server hooked us up last time.
Service: Uhhh... I guess Chilis are encouraging you to use that portable machine thing because the servers here are not that great when it comes to attending to their customer's need. We only had ONE server that was awesome the rest are blahhhh. And yes, I come here a lot to say what I am talking about.
Impressed and very pleasantly surprised. We had not been here in many years and was delighted in the friendly  & fast service by "Jose G.", our server.
At 1:45 PM on Thursday, 25 April 2013 they were not busy, offered great close-in parking, and they took the time to greet us, show us their new table-top "Ziosk" computer game/billing and free on-line newspaper, devise. My last attempt at a burger was at Wendy's (recycled cardboard), best describes that meal and I was thus leery of trying yet another different restaurant's burger.
SUPER: at $9.79 the burger was huge, cooked to perfection w/fries and though being in a bar, it was a pleasant experience; I can't remember why we stopped going there years ago but we are again, believers. I even requested to speak to the Manager to commend him on our good experience. He too was gracious.
We ordered the dinner for 2 for $20.
Texas Cheese Fries- good
Cajun Chicken Pasta- alright but could have used more sauce.
Dry Half Rack Baby Back Ribs w/ sauce on the side- good but mostly huge bones and hardly any meat.
Corn on the cob- tasted okay but definitely didn't seem fresh
Our waiter- He was horrible!!! Â Only came by to take our order and drop off our food. Â After that he never came back and asked us if we needed anything. Â Our water was completely empty. Â We waited and waited for him to come back to our table and he never did. Â My bf had to get up and leave the table to look go for him so we could pay our bill.
Overall price- affordable.
The only thing that drove me crazy was that in the mix of the music they had the Chilli's Baby Back rib song.
We had an assortment of grub from the quesadillas to the burgers to the guacamole (it was small and not fresh but good). Â The food was fine, but the service was great. Â The food made us giggle because it all kind of tasted the same so we decided that they have this big process line in the back where they just choose the bread group, protein, add some lettuce and serve.
I will go back despite my review, but not often.
Parking is complicated, the lot is small. Â They only have 2 handicap spots. Â The turn into the lot is just after Randolf so be careful not to miss it.
2nd time here in 2 weeks. Not worth the return trip! Â Absolutely crummy dining experience tonight. Â Last week the service was nice & the food was good. Today, dirty table (sticky table, yuck! - we actually moved mid appetizer to a new table), overcooked steak (we sent the first one back & they still screwed up the replacement) & cold food. Â Probably never coming back.
If a restaurant can't cook a simple steak and get it right, it is not a good sign.  There were a lot of other little things wrong.  Like  the temperature (it was col and a little drafty by the windows), the sound level (it was a little loud and you could hear everyone around you), indifferent service (the waitress wasn't rude, but she seemed nervous, unsure and a little indifferent about the whole thing - like she was there to complete a series of tasks but not didn't otherwise expect to engage the customers) and poor lighting.
I guess when I write it all down and think back about it, we are definitely never going back to this particular Chilis. Â I like the menu and there are several things I'd go back for, just not this particular location.
When I told my husband I was meeting a friend for lunch at Chili's he looked puzzled and asked, "Really, you can't do better than that?" Â Well friend, "D", works nearby and had only a certain amount of time for lunch that day so it seemed like a good choice. Â Parking is convenient and with our early lunch start the restaurant wasn't crowded at all. Â The hostess offered to seat me while I waited for D. Â She arrived soon after, and shortly our waitress came and took our drink orders. Â When our waitress delivered our drinks she asked if we were ready to order. Â D ordered the Buffalo chicken salad off the regular menu and I had one of the lunch specials. Â There are 3 (I think) levels of lunch specials that include a salad or soup or chili; and then your choice of sandwich or entree. Â The price of the special depends on what "level" you order. Â I had a side salad and half a turkey sandwich with fries at $6.00. Â It was plenty of food for lunch. Â My salad (with Italian dressing) and sandwich were surprisingly very good. Â The turkey in the sandwich was sliced very thin and seemed to have had a minute in the fry pan to warm it up. Â During our meal D announced that her salad was "really good". Â D had a coupon for a free dessert and told our waitress she wanted to get it at the end of our meal, but to go to take home to her recuperating son. Â The waitress was really helpful in picking out something that would "travel" well. Â And curiosity prevailed, so we had to ask her about the devices sitting on all the tables that looked sort of like Kindles. Â She explained that they were table ordering devices that you could use to add an appetizer to your meal or re-order a drink or I guess just order your whole meal. Â She said business people particularly liked them because if you need to get to a meeting, or anywhere else, you can use them to pay for your meal if your waitress isn't right there to take your check, and you can even get a receipt printed out. Â So despite my husband's doubts, we had a very decent meal and the service was perfect.
Review Source:Honestly, I'm not sure why my group comes here for happy hour after work. Â Maybe it's the cheapish drinks? Â Service in the bar area is okay, not great. Â Their new tablets to order food and pay for your meal help a lot. Â Food and drinks are what you'd expect at any Chili's, just okay, salty, etc. Â Lots of tvs for viewing anything. Â So that's a plus.
Review Source:This food here is consistent.... Consistently sub-par. Other Chili's seem to opporate at a different level, but this one is a joke. Staff can be found hanging out at the bar, talking about how terrible their jobs are. Need a manager? Look no further... They're all huddled around the tv in the bar watching sports highlights. I only come here because it's close to my house and every time I regret it. In fact, it seems to get just a little worse every time.
Review Source:Located across the street from White Flint Mall. We have been here twice, both times customer service was bleh... Took forever to get food or drinks. I usually drink quite a bit of water, but needed to drink more than usual probably because of the amount of sodium in the food. This time in particular, it took even longer for our food to come out and to top it off, they forgot my order.
(SIDE NOTE: Manager got involved. Anytime a manager is involved, stars are lost.)
When they finally got everything right, i had already somewhat lost my appetite... so all in all, the meal was just meh. Food wasn't necessarily bad, but wasn't OMFG great either. Just meh.
Needless to say, not a big fan of this establishment. America is always right! May come back if reviews get better for this location or food is free! Who wants to be the guinea pigs???
In general we really like Chili's. We only come to this location because it is close to our house. The only consistently upheld standard at this place is "keep it slow". If you are in a hurry, avoid at all costs. The food is usually okay, but man is it a slow location. Seating takes forever, getting a waiter takes forever, refills, yep, forever. At least the food is up to Chili's standards. Which, admittedly, isn't very high in the first place.
Review Source:Chili's never dissapoints! I deviated from my usual steak and portobello fajitas and started with the triple dipper appetizer (the honey chipotle shrimp was to die for!), the southern smokehouse bacon burger and shared the new peanut butter molten cake for dessert! Everything was delicious and accompanied by great service and accompanied by a presidente margarita ;)
Review Source:This restaurant says that it is "wheelchair accessible" (which is the LAW by the way) .... but I beg to differ. Â The last 3 times that I have visited this particular restaurant I have asked and even begged the manager to actually get into my wheelchair and try to 1. get into the restaurant without help and 2. get into the restrooms. Â
It is set up to be anything but handicap accessible. Â I am not a 2nd class citizen just because I have to use a wheelchair nor should I be made to feel like one or be made to feel like I'm inconveniencing the restaurant or staff!!
I was promised that the district manager would call me within a day or 2 - and it's been 2 weeks and I have yet to hear from him.
I do want to put a kudos out there for Joe, our server. Â He was the best .... and the food was very good also.
Also - they have been promising me for 2 years now that they are going to fix this problem and have promised this to friends of mine that are also in wheelchairs and the manager the other night claimed that I am the first person to complain about this issue. Â Even the hostess said that they get regular complaints regarding this issue. Â
I'm not impressed. Â Chili's ... get in compliance!!
I gave this place a one star in my previous review.. but service has gotten worse. And what makes it even more awful, the manager doesn't seem to care.
Dinner should not take three hours. It should not take 30 minutes to get a refill. There should not be dirty dishes stacked all around you. Or ten empty glasses on the end of the table. The waiters should not stand huddled in a corner and purposely avoid eye contact.
If I wanted to be lazy, incompetent and still have a job: I'd come to this location to work. It's atrocious. And it didn't look like any other part of the place was getting any better service.
Never coming back.
We have visited this particular Chili's a number of times. It is a pretty solid resturant as far as chains go. On this most recent visit though the table across from us was complaining that their food (a salad and soup) was taking forever and our server wasn't bussing as he went so we ended up with a whole table filled with plates and cups by the end of the meal.
Overall not a bad place. I will say though for a place called Chili's would expect a little more mixed grill or tex-mex flare... this place hasn't gotten it, as what little is tex-mex on the resturant is pretty flavorless.
I've been to Chili's before in a couple different locales, so when I decided to go out and Chili's came up, I thought we could give it a shot. Â
I was not disappointed. Â Chili's is always running a special, 2 for $20, or something nice like that. Â It's a nice meal and it's pretty reasonable when you just want to get out
Yeah, needless to say, we got the deal, 2 for $20 and sat down to share an appetizer and two solid entrees. Â We got the Texas Cheese Fries, which are fricken' delicious. Â I got ribs, and the girlfriend got some crispy chicken crispers. Â The food was chain-restaurant typical. Â It was a decent meal for not much money at all.
The service was great and very responsive!
I actually had a great experience here over the Labor Day weekend. Perhaps it was due to the young girl who waited on us.
Nevertheless, really liked the food we ordered. Â We did their special promotion of 2 for 20 bucks. Â (Fantastic deal by the way)
The place seems to be quite busy on Fridays, so plan for a short wait.
My recent Chilis experience was not so good. I used to be a cook in the Chilis in Laurel in the mid 90's and have always been a fan. The menu has changed significantly over the years and not for the better. The chicken crispers are still great, but the shrimp tacos were flavorless. The ribs were just okay and I didn't even try the chips and salsa because they cost 4 bucks. We were one of only four tables that were occupied at the time and the service was horrible. Additionally, the Manager walked by 5 times without checking how the meal was. This is not the Chilis that I remember, the chain may be past it's prime (remember Bennigans). Michael Scott was wrong, Chilis is not the new place for business.
Review Source:10 years since I've been here but I've got no issues with this franchise whatsoever!!!!!! Yeah.....Bill ate at a franchise????!!!!! WTF???!!!!
Worn out from Dave & Buster's......had to get away from the bustling White Flint.....actually hasn't been bustling for about 15 years!!!!! :) Â Â
Across the street we go $18 total bill.....Daughter: Mac N Cheese and thick fries and Mango ice tea. ME: 4 Yummy sliders with cheese and thick fries.......
Great friendly server......I'll be back for HH.....
As usual, my wife and I were pondering where to eat on a Sunday afternoon. Â After throwing a couple "what do you want to eat?" at each other, I decided that I wanted ribs. Â Chilli's was the closest to our place and I remember it being pretty good from 10 years ago. Â
This time, it wasn't as good. Â Both the signature ribs and the Memphis dry rub were a little dry. Â The sauce for the dry rub ribs were good but not enough to overcome the dry part. Â
I don't have a lot of experience with ribs but I do know that I like it falling off the bone and juicy. Â Those are my two requirements and Chilli's met one of the two. Â
With that being said, I probably will give it a go in a year or two again. Â Maybe it was a bad day for the chef.
Bf and I came here and we were hungry...came in and hostess was like the wait is about 5-10 minutes. So we waited, they then decided to seat us at a table that wasn't even cleaned off yet. The guy just took the tables off and had us seated-didnt wipe it down. We just let it go.
Server came and we ordered our food- spinach dip and baby back ribs. Took us a while for appetizer to come out. THe other tables got utensils, napkins, and water before us and they were seated after us too. Â The other waiter was mroe attentive to our table. Our water just happen to show up when he needs to.
So finally appetizer came out and the manager said not to worry about it since it took a long time. We were like ok.
SO we were told the manager we didnt get any utensils yet. So he gave that to us promplty. After that, the service was slow.
Baby back ribs came out and we needed more napkins. The waiter guy took forever for that too while we saw the other waiter coming back like at least 12 times.
We finally got the waiters attention so we can get the bill...he came back a few times to get the other table order and we finally got our bill about 10 minutes later. Â He gave us the wrong bill $40 ?!?!? since he was in a rush. So my bf just walked up to chase after him instead of us waiting again---we just see him walk in and out of the back but not towards our area much.
NEver will we return again to this Chili's...food would've been better of service and waiter was better....
Worst waiter ever--took forever to find him and gave us the wrong bill...
I wanted to like Chili's more. I used to enjoy them (at least I think I had been to one in the past)
But let's start at the beginning shall we?
My husband and I had tickets to the Strathmore and we wanted to go to a place that we would enjoy AND would not be too expensive. I was informed of other, nicer places but Mark had never been to a Chili's.
The wait was not bad at all (surprising for a Saturday night) and we were seated quickly. My weight watchers diet went out the window when I decided to eat the fries (gooey and oozy with cheese, bacon and the such)... I figured I was celebrating Patti LuPone's concert.
The problem began when I told them i could not eat onions. I don't cause I used to get all wheezy and red and would usually throw up. So I said NO ONIONS. Sometimes the fried onions are okay but nothing raw or sauteed.
My four little burgers where covered in them. So I had to wait forever for the waitress to come over and ask how everything was until I could tell her to take them back and make new ones. (I said it with a smile and a please BTW)... I got my burgers back and they were the driest thing in the world. It was horrible and they also took out the crunchy opinion chip things that are basically just breading and onion powder (which I can eat)... I was not a happy camper. Mark said his ribs were just OK nothing special but I am not happy still about my burgers.
I had not been to Chili's since moving to DC in September 2009, which is strange, because this one is extremely close to where I live and also because I typically visit at least once every three or so months. Anyway, I was long overdue for a visit and had a craving for one of my favorite desserts - the Chocolate Chip Paradise Pie - so I decided it was time to stop stalling.
One of my biggest things about chain restaurants is the consistency of the food quality and cleanliness. The restaurant was well kept and pretty clean. The service was so-so. Our waiter wasn't as attentive as he could have been, it took forever for our food to arrive, and he actually got my to-go order wrong. I asked for the Wings Over Buffalo and ended up with the Boneless Buffalo Wings when I got home. (Lesson learned: ALWAYS check your order before you leave.) I was not happy, especially since I asked the waiter about the difference between the two and didn't just mindlessly order buffalo wings, but I'll stop my rant on that for now.
Lastly, I must say that I was disappointed by the paradise pie. The blondie was dry, not warm and moist like it usually is, and the dessert just didn't do much to hit the spot. Luckily, my bf sent me a chocolate chip cookie cake for Valentine's Day, so I guess that will have to serve as my sweets fix for now.
Overall, not bad, but could have been better.
Please, do not judge me. This was my first time at Chilli's. Ever.
I know, wtf right?
I dropped by here on a rainy Wednesday evening to wish one of my top doggs, my old roommate, a quick happy birthday shout out! She had spoken of random, impromptu happy hours on the Pike here in the past, but I never really understood the allure.
Ahh yes, but now I get it. $1.95 margaritas makes it worthy of celebrating Cinco de Mayo everyday. Also, all you can eat salsa and chips.
I was in and out so fast that I didn't get a chance to really figure out the mood of the place, but it's an overall pretty laid back happy hour with limited mingling because most people are seated at small tables around the bar.
All in all, a great happy hour deal if you like margaritas and are not in the mood to deal with a boisterous crowd.
At Chili's I recently experienced one of my longest meals ever. Â It took nearly 2 hours from start to finish. Â I wouldn't have minded if this was a special occasion...but this was Chili's. Â Thank goodness for the endless chips and salsa or we would have really been starving by the time the main course came out. Â Apparently the kitchen was having some problems and our order got lost too; I understand, it happens. Â At least when the food finally came, it was pretty good.
Review Source:I haven't reviewed too many chains on Yelp (generally, people know what to expect from them, so there's not a whole lot of reason to write a detailed review). Â However, this Chili's is far better than any of the other Chili's I've visited in the Mid-Atlantic region. Â The service is always top notch, and there is almost never a wait for a table. Â The seating arrangements are also very good - there are tons of booths, and you never feel like you're sitting on top of anyone else.
Again, I won't write too much here because the food is pretty much your standard Chili's fare, so if you like Chili's, you'll love this location; if you don't, well, you're probably not even reading this far, anyway.
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