I come here quite often for lunch or dinner and have always been pleased with the food and service. The menu has an assortment of general American fare and the dishes are delicious. My favoriate is the rib eye steak frites and the prawn salad. Esin does a Sunday night prime rib special as well. Their desserts are fabulous and it is always so hard to pick one. Service is excellent. Reservations are recommended since they get busy.
Review Source:Seriously. Â Wow. Â I almost feel like a schmuck for my previous review. Â After our not-so-great experience, the manager (Joseph) personally called me to apologize and invite us back. Â Step 1 in an approach more restaurants should abide by... seriously he should teach lessons cause so many restaurants don't get it! Â I was impressed by that simple gesture... but it only gets better. Â
My family and I were celebrating my mom's 70th birthday and thought.... let's try Esin again.
Win win win! Â
Our experience was just like what you'd expect from this establishment, based on its reputation and reviews. Â
Service was perfect, zero complaints. Â My water class was never empty (and I drink a LOT). Â Our server was a sweetheart.... personable, attentive, and smart.
The menu hadn't changed since our last time here, so a few of us who tried items that were sub-par back when we came last time, didn't feel comfortable going back, so we all had different menu items.
A few of us had the Burger and thumbs up all around. Â My sister and I shared the salmon special salad (super YUMMY) with wilted greens, goat cheese (I think!?!?), peaches, walnuts. Â So filling! Â We also shared the steak sandwich but even our 1/2 salmon salad was so filling that we ended up taking our sandwiches to go.
My mom (birthday girl) raved about her fish special (I think it was sole but don't quote me!).... Â my mom is a MAJOR foodie. Â She will not say a word unless she is truly impressed.
They were all extra sweet since it was her birthday celebration.... Â we told them no dessert since we were having cake back at the house, but they insisted on bringing out a sugar cookie, with cream & a candle to celebrate her birthday. Â Joseph came by and practically forced us to take home some bread pudding...... so sweet, but seriously haven't they done enough?!?! Â
I want to go back to Esin tomorrow!!
Service impeccable, food a pure delight. Â Had their pot roast and salmon, everything was prepared perfectly and platted to perfection as well. Â Very interesting strip mall type setting but it all worked. Â I really like it when someone takes the time to make a good restaurant offering, bravo.
Review Source:Pros
The atmosphere was nice, the restaurant was very clean and the service was good.
Food quality, the plating, and the design of the dishes were good. I had scallops with prawns over risotto.
Cons
The execution of the dishes were terrible. I was really disappointed to have over cooked seafood with under cooked risotto. For a restaurant at this price range, my expectations were a lot higher. I had better scallops for 10$, at a hole in the wall to be honest. There is only one way to make the scallops and prawns bad, which is to over cook them, and you don't expect that at a restaurant like this.
The creme brulee was decent, the sugar crust on top was too thick for my taste.
I may try this place again, but I am a bit reluctant at this time. I hope they will work on the execution of the fish dishes to get the timing right.
i have always loved Esin, but they seem to have gone down a bit. The service was okay, nothing to really to complain about but nothing exceptional. The specials are always the same, the menu is always the same. The things they do well... Â Chicken Filo and the desserts. The fish is hit or miss. They always do it well, but sometimes the portion is tiny. The older grey gentleman, whom I assume was the manager just seemed kinda flighty and all over the place, he passed by our table, speaking with customers, but just glossed over ours even though we had been waiting a very long time for cocktails and appetizer. Im not really interested in going back.
Review Source:One of Top Dining places in the tri valley area. While it can get busy hence we  prefer to hang at the bar.. John and Jimmy who work Friday/Saturday are fantastic. We have always been satisfied with the quality,service and overall experience. The menu is simple but elegant with nice touch of spices and relishes that compliment the dish's
Review Source:I have been to Esin in the past and thought it was very nice with good food. Â After my dinner last night I have decided never to go there again. Â Here are my reasons:
#1-Caprese Salad was a special which we ordered. Â When I got the bill I realized the reason it was off the menu was because it cost $14. Â Who would order a $14 Caprese salad? I felt a little ripped off.
#2- Ordered the Sea bass and it was completely undercooked. Â Had to send it back.
#3- My young daughter ordered the risotto. The waitress asked if she would like prawns. Â My daughter said yes. Â The $19 prawns went to $31 when we got the bill. Â Felt a little ripped off again. Â
#4 Ordered creme brulee for desert. Â The carmelized top was hard as a rock and the creme brulee was like liquid soup with hot and cold spots in the middle. Â I am sure Esin, the pastry chef that everyone raves over, would have been horrified to know that we were served that. Â
#5- this is trivial but I didn't receive my glass of wine and finally when the dinner came I reminded my waitress that I didn't get it. Â In a restaurant like this service should be impeccable.
On a good note, I spent a nice evening with my two daughters and husband with no cell phones. Â I would spend $200 again for an evening like that but never again at Esin.
Truly amazing dinner...and service for the 41st!!
DH had the Filo Chicken, and I had the Seafood with Risotto.....OMG!!
The risotto had the freshest peas and linguica...what a smokey/cheesy/heavenly combination with the perfectly grilled seafood!! Combined with an *oak-less* Chardonnay I was working hard to eat at a polite pace ;-)
Amazing Cherry Galette was a perfect ending....the pastry was a sandy, buttery type, perhaps a *Pâté sucrée*? Almond  rounded out the flavor of the cherries beautifully.  Memorable!!
Still my favorite East Bay restaurant!!
Our family loves this restaurant!  I feel Esin is a special occasion  restaurant.  I started last visit with a Pear Ginger Martini.  I am not a big ginger fan but the Martini was yummy. Perfect for a warm summer day!  We had the red wine flight which were very generous pours. We also had the Oysters which were small but delicious!  If you have never been here before, order the Pot Roast.  I have had it twice and it is made constantly perfect.  If it was a cold winter evening even raining, gazing through an edged fogged window, this pot roast would make it all amazing.  I also had the FILO Chicken which was good but I wasn't a fan of the tomato sauce.  So I took off the FILO chicken and it too alone was perfect.  I definitely would recommend this restaurant.
Review Source:-Eclectic menu with something for everyone
-Good execution on food
-Romantic, but busy ambiance - felt lively, not crowded
-Beautiful presentation
-Friendly, attentive service (although our waitress was a bit animated and it came off as a performance that was a mildly awkward)
-Reasonable-ish prices for a higher end place with quality food
I ordered wine and wish I had tried some of their specialty cocktails.. they looked so refreshing for a summer night!
We tried the pot roast, steak, salmon, and meze plate to start. Everyone was happy. (that's rare)
The crostata dessert with cherries was phenomenal. Probably the best I've had and it's inspired me to try to make it at home.
The parking wasn't great... we circled for 10+ minutes, but that's a small critique.
We're a few blocks from Esin so will definitely be back!
Made reservations online through Open Table on the yelp app. Easy and pain free= love it.
Esin is close to the freeway exit. Located in a shopping area. Parking can be difficult during busy hours and weekends.
Arrived on Saturday evening at 6PM. Hubs and I were greeted immediately by three employees at the hostess stand. One of the ladies led us to our table.
The restaurant has a bar area, dessert case (leave it to the "fatty" in me to spot it), a lot of outdoor seating and a smaller indoor dining area. The decor is minimal, soft colors, high ceilings and track lighting. Cotton table cloths topped with white butcher paper.
Our waiter Brian greeted us, told the daily specials and took our order. We started with the meze platter app. ($12.50), I ordered the pork chop ($25.50) and Hubs ordered the filo wrapped chicken breast ($19.50).
Soon after the app was delivered. The 3 dips (hummus, cucumber yogurt and salsa type) were good, pita bread was soft and fresh, dolma was okay it lacked flavor, cous cous was forgettable. Next time I would try something else.
Dinner arrived about 30 minutes later. The portions were average for both entrees. The pork chop was a bit over cooked, the chutney was very good and the roasted potatoes were okay. The best dish was the chicken. The chicken breast was wrapped in filo with 3 different types of cheese and spinach. The combination was delicious. The pearl cous cous was good with a tomato sauce.
For dessert I ordered the bitter sweet chocolate fudge brownie with vanilla bean ice cream, Carmel sauce and topped with walnuts ($9.50). It arrived soon after ordering. The manager (Male dressed in a blue button down shirt and tie) that dropped it off literally dropped it on the table, muttered "enjoy" as he walked away. The brownie did live up to its name and was fudgey phenomenal. Warm soft chocolate brownie with the coolness of the ice cream and Carmel syrup was the best bite of the night.
Service was great. Brian took good care of us, the buser always cleared the finished plates quickly and the other waiter made sure to keep our beverages filled.
Prices are to be expected for a higher end restaurant. Our total with tax was $73 plus tip.
Esin is a nice restaurant to enjoy meal. Next time I would take advantage of the outdoor seating.
My first visit here was a long time ago when they were at their old location. Came to the new location for the first time to celebrate my cousin's bridal shower dinner and we had a great time. The staff were very friendly and helpful. Server and service was great. We ordered oysters and the mezze plate to share and I had the steak. Â Their desserts were delicious. It was loud there but once you've had a few drinks, it's all good. Â We also got champagne, wine, and cocktails which were all excellent. We got a free dessert since we were celebrating a special occasion. Â There's a huge parking area since it's in a shopping area so parking is easy. Â One of the better places to dine in this area and I would definitely come back for the food and service.
Review Source:Definitely my husband's and my new favorite restaurant... We don't have favorite restaurants!
Went here the evening after our wedding at Crow Canyon Country Club. Hostess knew we were in pure bliss and inquired. We told her we had just gotten married! She was sweet and told us they would give us a free dessert to celebrate.
We got the $16 three cheese platter. If you like cheeses, try this!
My husband liked the description of their petite steak, but wanted a larger portion. They were able to use a larger steak for their petite steak option, per the waitresses suggestion for a small charge.
My mahi-mahi special of the day was great.
And yes they didn't forget to give us dessert! We picked it and they compensated us for it.
Will definitely be back here on our one year anniversary, and hopefully every year after that as well!
Great atmosphere. Busy, lots of people, but the clientele keep it considerate and won't bother you. Awesome servers (memorized all the specials... and knew so much about the menu!)
I have to give it up to Esin on their lamb chop dish. I AM NOT a fan of lamb because of its gamey taste and always seems so...chewy! This is the best I've ever had - tender, moist, seasoned to perfection....and no after taste. Server and service was excellent! Â
My 2nd favorite restaurant in the tri-valley area!
We have been to Esin numerous times and this is our go-to spot. Â The food is excellent, portions are perfect and the drinks are to die for. Â The menu is on the smaller size, but they have such good food you won't have a problem finding something that suits you. Â Definitely try the Filo Wrapped Chicken, pot roast, burger, etc it's all so good. Â Their dessert menu is extremely tasty as well. Â The wait staff is so nice and welcoming and are always attentive to you. Â We will be frequenting here many more times in the future. Â Keep it up Esin!!! Â :)
Review Source:You know the saying, 'first impression are the most important'? Â Well let's say ours didn't start off that great. Â We made a reservation for 8 pm and even though we got there on time we had to wait till 8:25pm to get seated. Â I was told there was 2 other reservations that were ahead of us. Â Once our table was ready, everyone did seem genuinely apologetic about the delay. Â They even gave us an assorted appetizer plate on the house for having us wait. Â That nice gesture along with the delicious meal made up for the earlier distractions. Â The ambiance was very nice, noise level not horribly loud and the crowd was a good mixtures of all ages. Â Overall, I would give this place another try in hopes that they will work out there reservation kinks.
Review Source:We went to Esin a long time ago for a Valentine's Day dinner - so long ago it was before they moved into their present beautiful space. I was looking for someplace nice to celebrate our anniversary and remembered the great food we had there long ago. I had seen the new restaurant driving by and it looked very enticing.
The evening was perfect: Â the food was exceptional, service excellent, atmosphere perfect.
We had:
Meze platter - Â nice assortment of spreads
Salmon special - cooked & seasoned perfectly and served on a bed of amazingly tasty cous-cous that had sweet white corn, green olives, cherry tomatoes.....YUM!
Day boat scallops & shrimp - Not as good as the salmon, but still very good
Coconut tart - spectacular!
Lemon tart - not quite lemony or tart enough for my taste
Will definitely be going back soon, the pot roast sounds very tempting!
I took my date there, overall an excellent experience. Â
5 stars for food. Â Got the Cider brined pork chop; Sonoma duck leg confit; lemon tart.
5 stars for ambiance. Â Cozy, romantic.
5 stars for service. Â We mentioned we would share the entrees and they came in split portions.
It's definitely on my list of places to take my date back again when I am in Danville.
Went here on a date night and had a wonderful time. We brought our own bottle of wine for a $15 corking fee, which is reasonable. Started off with dungeness crab cake and shrimp and grits. Shrimp and grits were fairly close to what I would get back home in New Orleans, so win for me!! I had the pot roast which was excellent. It fell apart with a fork. My fiance had the scallop over saffaron rice. Which was wonderful as well. Of course we finished the meal with creme brulee. Over all we had a wonderful time and can't wait to return!
Review Source:This was our first visit on recommendation from a friend who lives in the area. The atmosphere was pleasant and the staff friendly. We arrived early so we decided to have a cocktail. The bar was well appointed and had they exactly what we wanted and prepared just right. 4 star rating on the bar for sure. We were seated on time and after hearing some of the specials I ordered the Salmon which was good but the preparation was not what I expected. The Sun dried tomato sauce was uninspiring. My wife had the mixed seafood special with scallops & shrimp with Risotto but found the portion to be more like a small plate order.
My friend had the braised Lamb which he said it was very good. Again the staff was great the wine list was nice but I wouldn't go out of my way to return. If you live near by the Bar would be a fun place to meet friends. Cheers!
I don't think there was one thing I could fault them on - the service was fantastic (Matt, we applaud you), the food was extremely creative and the attention to detail was not lacking in the slightest.
I'm definitely what you would call a foodie, and have been somewhat skeptical of East Bay restaurants after some highly-touted bowsers *cough*Artisan Bistro*cough*. Â My entree, the day boat scallops and shrimps, was a deconstructed paella with some of the most savory and creative risotto I have ever had. Seriously, I think I might start craving that in place of mac and cheese from now on!
I will definitely need to return, if even just to try every dessert on their menu. Those tart crusts were so crumbly and buttery!
This place is really great steak it has really great pasta has an amazing wine list the ambience it's a perfect date place I would recommend taking either your mom or parents , a date here it's definitely not a place to bring the boys for a few beers
And it's definitely pricey here so bring your wallet
I've heard so much acclaim for this restaurant (Diablo Magazine seems to obsessed with the place) that I finally decided to check it out. Â
I took a few family members for a nice lunch on a gorgeous Saturday afternoon. Â I'll admit that I've had my reservations about highly touted East Bay places, but I have to admit that Esin delivered in far more areas than it didn't.
We started with the cheese tasting plate, and were treated to a brie with pear preserves, a blue cheese with lavender honey, and a goat cheese with figs. Â I had wish they had provided a bit more of the accompaniments with the cheese (as the roasted pecans were also awesome), but it was great way to start the meal. Â
Incredibly annoying minor gripe: I wish the butter that was served with the bread was served at room temperature, and not rock hard. Â Seeing as it's a bay area restaurant, they're probably trying to deter you from eating butter, but still--what about all us other chorby butter munchers?
I got the pot roast and root vegetables over a potato puree which was perfectly cooked. Â The au jus/gravy it was served with would have been a knockout with a bit more acidity (perhaps some red wine) to brighten it up, but it was tasty.
I also got to try some of my dining guests' dishes: the lamb burger, the crab cake sandwich on focaccia, and the chicken parpadelle. Â In fact, they were all specials, but all were cooked well.
The service is friendly and helpful, and though we waited a bit for our entrees, I believe it's because they wanted to make sure we were done with our cheese before trying to throw our entrees at us.
All in all, it's one of the better places to eat in the East Bay. Â The dishes aren't mind-blowing but well executed, the service is friendly, and the ambience is cozy and refined. Â A nice gem in the East Bay.
We were greeted and seated right away, the high ceiling, the quiet atmosphere created a very relaxing romantic comfortable environment make dining here very enjoyable.
Food: Not often, do I want to taste everything on the menu, but this was one of those places, I did, indeed I did! The food combination and the cooking method makes your taste buds tingle and get super curious, Â I find myself asking "Hmm... what/how does that taste like, made that way"
When a menu makes you can't decided, and want to order every thing, just to try a bite, its really that good!
Service: I honestly wish all restaurant server has their level of standard, if only all the server in the industry had services like this restaurant, there will be no complains and 14% tippers! They made our experiences here so awesome, the food came out quickly, our waitress brought us ketchup for our fries even when we didn't ask. (That was definitely bonus points in my book!) Server who knows what the diner needed before asking, that's priceless in the dining experiences world!
Extras: Bar, Desserts, Patio Seating Available, Plenty Parking, Reserve on yelp or <a href="/redir?url=http%3A%2F%2Fopentable.com&s=897c359bd752b4f5407d5ea86453c82be2d1913c8d0b51b18d81fc58f52a6497" target="_blank" rel="nofollow">http://opentable.com</a>, ____**Tried the mussels, they are to die for!***
Final thoughts: I will definitely come back and bring friends and family. I like the food selection, service was outstanding, and price was actually not too bad! I may be a regular!
My client suggested this  place for lunch since it's near his office in San Ramon. Parking was easy to find and the interior was modern and eye appealing.
We elected to sit and dine at the bar and the bartender/ waiter  was friendly and efficient. I went with the grilled Mary's chicken breast salad which contained apples, toasted almonds, raisins, blue cheese and cider vinaigrette. At $13.95 which was pricey but the taste was worth it.
Overall I enjoyed the food, decor and service at Esin Restaurant and would return here again.
If I could break down my review it would be this:
One Star - the staff at the hosting table, I'm looking at you Mr. Manager. Twice I have been here (a year apart) and twice I have seen the same man, who appears to be the manager (or acting manager for that shift) at the front of the restaurant. Both times he comes off rude and gives an air of "just to let you know, you are beneath me." I shrug it off, but it's still annoying. By the way, I'm not beneath you. Nor am I above you. We are both human beings and we both require food to eat, so if you enjoy having patrons who pay money (which keeps your restaurant NOT in the red), try a smile on. I promise it will warm your face. Â At the very least, it won't kill you.
Three Stars - Main Entrees. The food is pretty tasty overall. I've had the pot roast both times and it's always delicious. Husband has had two different items, both times he wasn't all that "wow-ed". However, the first time we went there they had a cauliflower soup which he LOVED!
Five Stars - the Desserts. OMG!! The last time we visited Esin, we had the banana cream tart and the lemon meringue pie. After each of us had dessert (me, banana cream tart. husband, lemon meringue pie), and the check came, I had them add another lemon meringue pie to go. I knew I was going to crave that thing again - and I was right! Â It made for a GREAT breakfast!! ;)
Overall, Esin made for nice Valentine's Day/Hubby Birthday Dinner combo nice.
My mom always makes reservations here when a fancy dinner is in order.
I find that the appetizers and desserts are more appealing than their main courses, which tend to be heavy and sometimes mildly flavored. That being said, the quality and preparation of the food is always top-notch. The servers are always courteous and accommodating. Though it's a good place for a romantic 1-on-1, people do also come with their families and talk rather loudly. It is also imperative that you get the bread pudding for dessert.
Fantastic food! I think this is the best restaurant in the area.
I don't think you can go wrong with any of their dishes. If you need help ordering, the pot roast is to die for!!
But make sure you save room for desert. Esin is a pastry chef and her deserts are AMAZING. The pecan tart rivals any pecan tart that can come from the South!
Had a lovely dinner at Esin  a week and half ago.  Service was superb.  Food was top notch for both my daughter and I from Appetizers all the way through to the end.  I have never had a negative experience, nor one ever disliked anything I have eaten at Esin. Â
Curtis and Esin are top notch Chefs and this is the one restaurant that my daughter had requested to go prior to going back to school, for it's one of her favorites. Â Of course, I had no problem, for it's one of mine, as well...:) Â
Please take the time for that special someone. Â Don't rush through the meal and go to Esin. Â This is not the place you want to go and rush through your meal. Â This is a place to enjoy!
Esin is by far my favorite restaurant in the Danville/San Ramon area for special lunch/dinners. Â From the food to the service to the fact you can easily use Open Table to make a reservation, this place is top notch! Â
It was my birthday this month and I've been blessed with a couple of friends that wanted to take me to lunch. Â Since it's my choice of restaurant, I'm all about Esin. Â There is nothing like a crisp glass of white wine with the grilled shrimp cobb salad and some good conversation in this gorgeous venue to do a birthday up right! Â And since it's my birthday, the restaurant brings dessert (and it's not a scoop of icecream with a candle...it's whatever you desire off their amazing dessert menu).
I can't get enough of this restaurant. Â Yes, it's expensive but the quality of the food, service and ambiance is Woohoo! As good as it gets!
I've been a patron of the older Cafe Esin in SR for years before they moved, but this was my first time at the new Danville locale. Â BFF & I were leaning towards coming in after the yelp elite event down the street and Tam F. helped give us the final nudge - as she was celebrating her birthday dinner there that night. Â We're SO glad for the nudge because our evening was fabulous!
We came in 10min before dinner service started and they were booked w/ reservations for the evening but didn't want to turn us away so asked people at the bar to move over so we could sit together. Â So accommodating!
Bartender, John, really took care of us (see photo). Â Not only did he know the specials in detail down to each highlighted ingredient, but was able to give us great recommendations. Â He shook up 2 ridiculously scrumptious cocktails for us...pear ginger martini and a mango orange martini. Â I got the mango orange because he gave us a 1/2" sample and it was SUBLIME! Â Both were floral, fragrant, fruity, and balanced. Â Completely worth the $10 each.
We came in just for small plates and dessert, so we went with the tuna & salmon tartare special served with house made potato chips  NOM.  The tuna had toasted hazelnuts...both tartares were tasty, fresh, & well seasoned.  We also ordered the flatbread w/ cumin scented pears, roasted garlic goat cheese, honeyed walnuts, arugula, & pomegranate vinaigrette.  Now, the kitchen forgot the pears, but it was so tasty, we didn't notice until it was almost finished.  When we mentioned it to John, he took it back to the kitchen and Manager, Randy, came by apologetically and said they'd take it off the bill and comp our dessert!  PLUS, both gentlemen posed for my yelp shots.  If that's not stellar service, I don't know what is. Â
I've always come in for the black bottom banana cream tart, and will continue to do so because it's AMAZINGLY PERFECT. Â Creamy, light and airy perfection - and not too sweet. Â We also did the meyer lemon tart with gingerbread crust that everyone raves about...too sweet for my taste.
Phenomenal service, delicious food...with future visits like this one...Esin will easily become my fave restaurant in the East Bay.
Still by far the best restaurant in Danville and if you haven't yet checked it out, please consider it. Ambiance is warm, welcoming and comfortable. I can wear jeans and a blouse or a dress and heels.
I can get a delicious burger at lunch OR dinner (and at lunch only a sumptuous lamb burger). They have the BEST French onion soup hands down. I have never liked bread pudding(husband is a fan) and Esin's desserts have made me a believer. Plus, she doesn't put raisins in any bread pudding we have ever tried and the flavor changes seasonally if not weekly. The lemon meringue tart on a gingersnap crust is my go-to dessert and when it is Meyer lemon season, it is off the charts. Like orgasm in the mouth (your own mind you) good. There are also several other desserts and dessert alone would be a reason to come to this fine establishment but there is so much more.
We have had numerous occasion dinners here, Mother's Day, Birthday's, Anniversary meals along with just plain old lunching with the ladies, Ladies Night Out and my favorite-husband/wife unplanned lunch dates.
There are tons of reviews and from being a "frequent flyer" here there are some days/nights when food and service is better than others and like all good restaurants, they do their darnedest to make sure the customer is happy. I have never left unhappy and any misteps/haps don't last long and because of this, I will come back again and again.
I know the menu almost as well as some of the servers. Everyone from the host staff to the bartenders to the bussers to the servers are great. There is a flow that can be watched and when the team is on, they are on. We had dinner here last night with my husband and my folks to celebrate my 41st birthday and though there were a few fumbles with timing we felt well taken care of, well fed and after 2 cocktails, I was well lit.
Sorry noteworthy chef at a competing "upscale restaurant" but Esin has you on service, soup and dessert hands down. Try to remember to make reservations either by calling or via <a href="/redir?url=http%3A%2F%2Fopentable.com&s=897c359bd752b4f5407d5ea86453c82be2d1913c8d0b51b18d81fc58f52a6497" target="_blank" rel="nofollow">http://opentable.com</a>. All major credit cards accepted, coffee is Illy (not my favorite but it will do in a pinch) and if you want more information, PM me or just go!
As is echoed by many reviews here, the service is not always great. Unfortunately, after being quiet and loyal customers for years, my family and I were treated to a service NIGHTMARE here.
After some off-putting treatment by the hostess, and after ordering, our waitress flat out insulted us when we asked for her attention. It was shockingly rude. Perhaps she was having a bad day--it happens--but I always vote with my feet. I chose to leave. The (culinarily talented) chef-owner intercepted me, clearly aggravated that we were leaving having already ordered. I stoically told him that the only way I'd stay is if the meal was complimentary. This sent him into a public rage! He even followed us out the door in a very threatening manner--I had 911 dialed into my phone as he went back and forth at us. He stopped at the curb and stared at us like a wild man as we got into our car and drove off. It was a very disturbing experience.
I understand that there are MANY stresses to running a business, let alone a restaurant, but this was simply inexcusable. It's unlikely that this is a pattern for this person or he'd be out of business, but I am entitled to say my peace here and never return for any reason.
I've been here a few times and every time I went I liked it.
Their food is great, the service here is fantastic, they are very friendly...even to the point where me and my husband were sitting outside for lunch once because of our baby (he tends to cry when were in restaurants) and the manager came and asked if there was a specific reason we were sitting outside as it was a bit chilly out and we just said our baby might cry and he said that we are more than welcome to go inside and that it is not a problem and that they are family friendly. We were Ok with sitting outside but he said next time not to worry about it :)
Also we had a wine flight here once and it was such a good selection, I loved their pot roast (So tender!) and their cheesecakes are oh so yummy!!
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