Franky's

A Chico Classic. Friendly staff, and reliable good italian food.

We arrived and were seated promptly.  The waitress came promptly.  We had a party of 5 and decided with the family dinner for 4 and added an extra entree.  That is pretty much all that was prompt.  30 minutes later, our salads arrived,  We asked the waitress if the meal came with bread.  She said no, but it could be provided if we asked for it.  So we did.   Another 45 minutes later, the pizza and spaghetti arrived.  with the bread.  plain bread.    We asked for parmesan cheese which arrived 10 minutes later.  According to the waitress, there was a 10 person table who was backing up the kitchens.  How ridiculous that in a half empty restaurant, one table of 10 can delay the rest of the restaurant from getting food  for an extra hour.

So the food itself was decent.  How can one mess up pizza and spaghetti after all.  I would have given more stars in this review but the check was the last straw.  We were overcharged.  They charged us extra for our 5th salad even though our 17 dollar entree supposedly came with it.  So 1.50 is nothing, but when i brought this to the attention of the waitress, she said she would "try" to see what she could do.  Then when she brought us the corrected check, she made it seem like she was doing us a favor.  Awful service.  (there was one exception- the guy who kept refilling our water... he seemed like the only person in the place who did anything)

If you're in no hurry and dont mind spending 3 hrs at dinner this place is fine.  I'm assuming other waitresses are more friendly and less with their heads in the clouds because there are so many good reviews about this place.  For me, once was enough.

Stopped in last night after driving our son back to Chico after a weekend home. The staff was friendly and welcoming. we decided on the family dinner, WOW what a lot of food. They start you off with warm toasty bread with dipping oils, salad or soup for 4, Spaghetti & a Large Pizza! Every item was more delicious than the last. Our waitress was so sweet and made us feel as if we were her only customer. As the dinner was coming to an end my husband looked at the bill, to our astonishment our whole meal drinks and all was only $40.00. We will defintely be returning,,, yummy