Grindstone Charley's

This would be our second visit in as many weeks. The first visit was about four stars. This second visit, however, is likely the last. I had a decent beef manhattan. My boyfriend had the chicken tender dinner.  It was lacking 1) bread that supposed to come with it. 2) the bed of rice under the chicken. 3) baked potato was never baked, undercooked, then reheated in the microwave 4) lacking "hand cut" french fries, now going back to children's crinkle cut fries.
Did we speak to anyone before leaving? Barely. Only saw the server when she brought a drink refill and the check. The gentleman whom apparently is the manager blew me off when I mentioned the baked potato and had some excuse about the fries. Mentioned that they need to change the menu description and again was some excuse. Might I also mention that twice the server forgot a bottle of ketchup. However, I think the food needed a little more than just ketchup, perhaps having a few drinks like we did the first time can make it better.
No link on the website to contact corporate so here I am. Oh well. Too many choices plus the slow economy mean for us to just go elsewhere.

This is one of our 'must go to' locations when we are in town. We like the Fried Green Tomatoes, and I always order the Tenderloin Sandwich, an Item that's not known in WV, where I hail from. It's awesomely sized, with enough pork tenderloin to make two sandwiches! Their service can be spotty at times, though.

I've eaten at Grindstone Charley's a handful of times over the past few years and have yet to be impressed.  This time out I ordered a cheeseburger and fries.  The burger looked great, but was without any real flavor.  The fries (small crinkle cut) were tasty enough but not worth going out of your way for.  The waitress was friendly and did her best to stay on top of the large group I was a member of.

Based on the folks I passed on my way out, many local senior  citizens love the place (I mean, there were A LOT of senior citizens there that day...like a whole sea...seriously...).