Aw man. I really want to give this place a good review 'since I'm there every week, but I just can't. I can't even give it 3 stars. Here's why.
I love going to Trivia Night here on Tuesdays at 9:00pm. I love the competitiveness and the teamwork that is inherent in trivia. I come here with a couple friends, and tend to do pretty decently, but even if we don't win, it's still a lot of fun.
The drinks are great and I would highly recommend their fresh-squeezed juice cocktails. (Screwdriver, Greyhound, etc.) They're $5 and a decent mixed beverage. The beers are moderately priced and always have a special every month. The bartenders are usually very friendly and give great suggestions when you're just not sure what you want to have.
Unfortunately the good ends there. The food is sub-par, especially for the price they charge you. There are 5 star restaurants out there who are serving hamburgers as a low-cost alternative at $15-20. This is not a 5 star restaurant. So why are you charging so obnoxiously much for mediocre burgers and a baby's fist full of fries?
They do have a BOGO deal on burgers on Tuesdays, which is a plus 'cause it coincides with Trivia, but doesn't really justify charging that much every other day.
But the worst part of this place is the damn waitresses. Let's start with the superficial. Not-so-decent looking girls have always worked here. The bartenders are better looking, and compared to the typical hot bombshell working bars in this area, these girls are barely passable.
My opinion on this may be biased due to their horrible customer service. Absolutely no urgency at all. It took me 35 minutes to order a burger, and another 40 minutes before it arrived. By the time I started eating, I was nearly done with the 2 hour trivia game. The drinks are slightly faster, but hardly accurate. Out of the 12 times I was there, some order has always been screwed up. For example, bringing a pint when the customer asked for a large beer. Bringing a rum and coke instead of a rum and pineapple.
Now I understand if it's busy it may be hard to keep track of all the orders. But it is a Tuesday night, and 3 out of 4 of us order the same thing. It's not rocket science. The worst part about all this is their lack of apology. One girl even said, "Don't worry honey. The next one will be a large one."
What the fuck does this mean? Are you just giving me the small beer for free? Or are you just gonna assume that I'm gonna have another of the same thing or another drink at all? Don't act like I just made your day that much worse, I didn't. You were the one that made the mistake, not me.
Anyways this horrible service ALMOST deters me from coming by here on Tuesdays, but 'since Trivia is fun and local. And there's a possibility of winning free drinks/food. I'll still come by every week, although tips will be rare and low.
I've been to this particular location many times and it is pretty good. The service is fairly fast. The beer selection is good with pretty good variety of domestic and foreign beers. The appetizers are good, but kind of pricey. Chicken wings are like $11. Onion rings are amazing. The steaks are good and actually fairly priced (unlike appetizers). They have TVs and really good live music on Thursday nights. The only problem is that the band plays 9pm till 12 am which is kind of late for me, since I have to work on Friday. But there are many other people who enjoy staying late.
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