Horrible service. Â Waited 10 minutes no one came to the table, finally decided to get up and get a server just to find out that my server knew we were there but she was too busy talking. Â Then we ordered an appetizer and our food, we stressed that we wanted the wings as an appetizer... 40 minutes later we got all of our food including the "appetizer" . Servers here really need to be trained or fired.
Review Source:I hate writing bad reviews but it has to be done.
After searching for food while on our way back to NY we decided that were going to grab some food at Hooters. This was a bad idea from the second my friends and I walked in. There was a strong smell of a moldy bathroom lingering in the air. Against my better judgement we were "yelled" "Too sit down anywhere we like!" I decided to sit down with my friends at a table in the middle of the restaurant (mind you it was quite empty). Now here's when things start too fall apart quickly.
We are sitting at this table for a good... 15-20 minutes (give or take). While we are sitting here the waiters are just walking around us and some are sitting with other patrons. Now let's refer back to what I said earlier, it's empty. Literally 5 tables are being served out of the 15 tables in the place. I can understand if they were slammed and couldn't get too us. They acted like we weren't even their. Once one of the workers (yes, workers.) Came close too our table we asked if we can order. She didn't realize we weren't being help and walk away to ask who was going to help us. "Hey (name) isn't that you're table?" She replied "I didn't know that was my table."
Now this is what pissed me off, I know for a fact "waiters" have zones they have to attend too. She was too busy sitting and bullshitting with 3 old men charming them for what I'm guessing was trying to get a bigger tip for herself. After realizing how annoyed we were she rushed over and asked what we would like to drink. Sprite (Sierra mist), Coke, water, water, coke (there is a reason why I'm saying this). Before she leave my friend orders wings so we can get them before we order our entrees. She walks off to her register then 2 minutes later walks back.
How here is why I said what was ordered. She walks back and asks what did we want to drink again? Now I'm writing this review 5 hours later and I still remember what was ordered. Now she had a great idea and said "Let me write this down". Well, no shit. Let's fast forward a little bit. We reorder Drinks, wings and entrees, my friend asks can we get the wings before the entrees for the 3rd time because this girl's track record for the past few minutes isn't reliable.
40 minutes later.
We receive all of our food at the same time! At this point I feel it's my fault for not getting up and leaving. Food was sub par for the time spend waiting. Now before you try and jump on me about it being Hooters and that it's not good food. The one in Farmingdale, NY was amazing, great food and service all round.
At this time I'm tired of writing this review I feel I spent too much time on something so crappy.
Word of advice:
"Waitresses" Get your heads out of your asses too the ones we had interacted with. There were waitresses that were at the bar and serving their zone perfectly and shouldn't be applied to this review.
Management, I don't know what you're doing, but take sometime from whatever you're doing and watch your floor. I'm sorry but if this is how you hire, or train your employees then your just as much too blame for this as them.
Beh.