Hotbox Pizza

I went here on my birthday. I walked up to the counter and the guy sized by me and said I've got to make this order! He said it real impatiently. He never greeted me at all and was very rude. After standing at the counter and being ignored by him for a long period of time- it was obvious he did not want to take my order or wait on me, I left. He made me feel like I was a bother for just walking in his resteraunt. Needless to say it put a blotch on my nice day that I WAS having! When I called to make a complaint I basically got  blown off, also. I won't ever go there again!! Terrible and humiliating experience!

The first time I had this I enjoyed it but wasn't totally impressed. The breadsticks were chewy and tasted like they had been sitting out a while. The pizza itself (Chicken Ranch with whole wheat crust) was okay but after the first slice the crust got weird. The staff left a lot to be desired. It was the first day of the girl who took our order (and we all know what first days are like) so we were understanding, especially since it seemed like they hadn't given her any training. The manager who was helping her was a pretty big b**** to her and to us.

My second order was frustrating. I'd been putting it off for a while because their website would not let me order online for deliver OR takeout. I tweeted them about it a few weeks ago and they said they'd look into it but apparently have not. I am a bit socially anxious so I don't like to call places, especially when I shouldn't have to since online ordering is offered. Anyway, I finally called and the girl didn't seem to know if they delivered to my home or not. (they only deliver within a certain number of miles.) She didn't actually answer me but instead abruptly asked me my phone number. Taken aback, I took this as 'Yes we do deliver to your house ma'am." and gave her my info. My order actually arrived a little earlier than I was told which was great, I was starving! Boy was I disappointed. Again, the breadsticks were really chewy and bland, not even the dipping sauce (marina) could save them. The pizza was just as chewy and bland, nothing special at all and again, not even the sauce could save it. I actually think the dipping sauce was the best part of the order. The Tootsie Rolls are nice too but since they put them in the box with a hot pizza they get melty and sticky which is not okay.

For the prices they're charging you do not get your moneys worth. Needless to say, I probably won't be coming back.

Decided to try it out with a Groupon deal. Definitely wouldn't pay $3.99 for breadsticks - they were pretty dry and nothing special.  I always hate it when you have to pay for an extra dipping sauce, but even those didn't redeem the breadsticks themselves.  

We got the "HotBox" special pizza - pepperoni and banana peppers- on a whole wheat crust.  The pepperoni were good, overall the pizza was definitely "meh".  Probably won't come back, my homemade pizza is better.