Business must be great for you guys. In fact, it must be so good that you can freely decline service. I came in earlier today 11pm, one hour before you close. I wasn't coming for a smoke or a meal (not that it should matter anyway). I actually just wanted a cup of tea. Your host told me, "We've actually stopped seating."
Here's the deal. If you stop seating an hour before you close, then just make your business hours open til 11pm. Anyway, thanks for wasting my time driving to get to you only to be turned away. Maybe next time... lol, or not.
The manager, the one whom which his stance seems homosexual, embarrassed me and my friend by not allowing my friend inside the hookah bar due to the fact he didn't have an ID ( he had his license/state taken away due to court). so we presented him a ticket to prove he's the age of 18. Not only does your manager know that we're good customers/tippers, but he made me drive from Chicago to Des-Plaines in search of a ID and we drove back to sadly inform him we couldn't find one. He had the audacity to say "you made a valid effort" but still declined us to enter Hubble Hookah, and then proceeded to charge us full price for three hookahs, yet there was only two people present, including myself. So not only did your manager deny us the privilege to enter your hookah bar, but he also charged a friend of mine that was waiting inside for us $45 for three hookahs that he didn't even use. I think it would be appropriate that you, as the owner, is aware of the fact that you have rude, parsimonious, impolite staff members. I have been a loyal customer to your hookah bar for quite some time, but besides the fact, I have now decided to spend my time and money at a more polite, comfortable, hassle-free hookah bar.
Avoid.