My husband and I started frequenting this IHOP a few years ago after finding their food quality and customer service to be superior to other casual area dining establishments. Â We are always greeted with a friendly smile, given drinks with refills as soon as they are empty, and asked if everything is okay or not. Â We have never had a bad omelot here. Â They are always big, fluffy and cooked to perfection. Â The chicken fajita omelot is my husband's favorite. Â I like the crepes or harvest grain pancakes and for lunch, the pot roast melt is always perfect. The waitstaff is always attentive to our needs, any request is always met with a smile and "I'll take care of that right away" attitude. Â The only time we've waited for a table is during their busy weekend morning hours when families are coming in. Â I think the longest wait was only 10 minutes so they really work to seat you asap.
Keep up your winning combination of good food at reasonable prices and excellent customer service & we'll keep coming back every week. Â Thank you.
Sunday  Jan. 13,2013  I wanted to take IHOP  survey.  Tisk Tisk  they cut off IHOP  survey id.   Sunday morning taking nephew to O'Hare.  seated right away , busy but service quick and the food came  hot and quick.  very good.  On the survey i wanted to Compliment  the people there.  Friendly .  Our waitress made my morning.  Maria R   polite accommodating and very friendly.  Always asking how everything is going and if we needed anything! I wish i got service like that where  you pay alot for dinner and rarely see the server. MARIA R  THAT'S OUR SERVER.    I hope the manager reads this .
Review Source:I chose to have my birthday breakfast at IHOP this year and I am very happy with the decision I made. I came in a week prior with a coupon and to check the place out in terms of crowds and service and was so impressed. Though it was crowded we were seated immediately. Our waitress was one of the friendliest people I've had the pleasure of interacting with and the food, though it was IHOP, exceeded the IHOP standards and expectations.
So a week went by and I was once again at the same IHOP for my birthday. We had a different waitress but nonetheless, so sweet was she that I just wanted to hug her. She checked on us every chance she had and even surprised me with a birthday song from her and the staff. Plus I got a free sundae! Thanks IHOP for making my birthday morning so special! Next time the craving for a stuffed french toast hits, I'll know where to go!
In sum, the food is excellent and a far cry from what you may be used to at other IHOPs. Very good customer service as well.