Unfortunately, I have not had a chance to eat here as of yet. Â My issue has to deal with customer service.
Husband and I arrived at the restaurant, standing at Hostess Stand, waiting to be seated. Â We then told the 2 ladies at the Hostess stand that we are going to do our shopping first, and then we'll be back to eat. Â Did some shopping, and came back excited to eat lunch. Â Once again, the same 2 ladies were at the front, and we asked to be seated. Â
Now here is my issue. Â The ladies then explained that it will be a 30 minute wait, and we are welcome to shop in the store in the while we wait. Â Why would I go and do additional shopping, when I just came from there? Â I asked why they didn't inform us when we came in prior that there was a wait, and why didn't' they put us on the list? Â Amazingly, they had no answer. Â I can understand if they just "suddenly" got busy, but they didn't even say that....We didn't have the additional 30 minutes to wait, and went to another place for lunch.
I am willing to give them another try, and see if the customer service has improved, and hopefully I can experience the food as well
Truly enjoyed the experience. The wait staff was attentive as well as the manager.
As this was a business dinner, the atmosphere was quiet allowing for an easy conversation. I had the half order of coconut shrimp with french fries and coleslaw. The sauce was sweet but no over powering and I actually preferred it over my usual cocktail sauce. The shrimp were lightly breaded and good size. The 7 pieces were more than enough for me.
My business client had shrimp scampi which she said was also very good.
We both finished our meals and that is a good sign the food was good to excellent.
I would definitely come back again.
Very surprised at how good it was. After reading the reviews I was skeptical, but there weren't many choices. I had salmon, done to my "underdone" choice with nice pecan butter. My husband's Cesar with shrimp simple but tasty. I would have given it this rating even if it wasn't landlocked
Review Source:The food was nothing to rave about, and for the prices we paid, I expected a bit more than what was served: two overly seasoned tilapia filets, a pile of rice, and a pile of cold broccoli. The bread appetizer is really, really good though...so one star for that.
The saving grace of our meal was the epic fish tank and great drinks/bartender. We sat belly-up and enjoyed watching all of the saltwater fish swim. So, one star for that!
Will be back someday, if only for the bread and cocktails.
The food was meh. Actually, I couldn't eat mine. Fish at a place that claims to be seafood (even if it IS in Bass Pro) should be good, right? It's not. Don't order it. Â You've been warned.
Considering the prices are actually quite high, I would expect higher quality food and a better experience all around.
Our waitress was okay, she wasn't outright mean or anything, just nothing special. I feel for the price we're spending, this place really isn't worth it. It's not bad, it's just not good and not really worth the price.
I've been here a handful of times and am always impressed. Portage doesn't have a lot of non-chain places to eat but this is tucked inside a Bass Pro at the north end of town and is often easily forgotten. The food is high quality and prepared well. I love the fried alligator appetizer and the salads are fresh and delicious using nuts, dried fruits and fresh veggies. I'm not huge on seafood but even I enjoy a few of their fish dishes. Looks classy inside and I love the huge wall sized aquarium behind the bar. Staff is super friendly and attentive. Wish I would remember this place is here more.
Review Source:My wife and I stopped here for lunch on a Thursday at noon. Waitress was pleasant enough and the food is really pretty good. Â My wife had the scallops, blackened on top of a salad and I had the sushi-grade tuna, rare. Â The tuna comes with wasabi, soy sauce in a cup, and sliced ginger, its encrusted and it was prepared rare as I had requested.
I also splurged with a salad, with dried cherries and candied pecans and crumble blue cheese. The check with no alcohol, and one soft drink was $43 for lunch before a tip, but it was fairly good quality seafood.
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