Marley's On The Beach

Love the outdoor seating that looks over the ocean. Love the cheap and delicious libations. Food is only mediocre but I don't usually go there for the food.

Usually has a band on the weekends. The one I most recently saw was really good and pretty amusing, they really got into it. Too loud inside but a good volume while sitting outside.

Our waitress was very nice and attentive as well.

Dear Marleys,

I love you.  I reeeeally do.. I love the beachie feel I get each time I visit... (gives the same vibe as some of the spots we have visited in Florida and the Bahamas..ahhh... vacation..)  I love that I can see the water and can squish my toes in sand whilst sipping a margarita on a sultry afternoon.. I love warming those same toes at the edge of one of your wonderful, smoky fire pits on a cool summer night..

Your burgers are fabulous.. and your salad with lobster meat is to die for..

But alas, my sweet Marley's, I worry about you... I worry if you will survive.. And I SO want you to survive..

Yet.. it seems to me, you have so far to going in understanding your customers.. And basic customer service.

Let's face it, a place like Marley's needs to capitalize, BIG-time, on every dry, warm day they get during these sweet (albeit too short) summer (and, if lucky) early Fall months.  Yet, it seems to me that you haven't a care in the world.

Case in point..my husband and I have visited several times thus far this summer.. usually on a Saturday night (I must say we do so miss your Karaoke Sundays..  : /  and have made some observations.

#1 - We thoroughly enjoy live music, but YOUR live music is too loud. Way, waaaaaaay too loud.  We might not be in our 20's anymore, but we can barely stand being inside for more than a minute or two to use the restroom or order a drink at the bar before we need to run for cover for ear-relief.. Youch.  Is that really necessary?  Your establishment is not the size of Carnegie Hall, why the need for such ridiculously excessive volume?  I have to be honest that when we have a hankerin' to stop by on Saturday night, but the weather was such that we would have no choice to remain inside, we have to decide against a Marley's visit, given the painfully disproportionate sound surroundings.   I highly doubt you would lose those customers who come in exclusively FOR the live music were you to lower the volume to tolerable levels, but you definitely lose US occasionally for this and I have to wonder  how many others you might also be losing for this issue.

#2 - as mentioned in #1 above, we  have needed to go to the bar to order drinks, despite the fact that we are sitting at a patio table, seats on the sand or at a fire pit.  For whatever reason, although there seems to be a presence of waitstaff wandering about, no one seems to have a clue to approach us to ask "How are you doing?"  Nor do they seem to notice our almost empty glasses and ask  "Would you like another?"  My husband and I were there Sat. June 29.  We had one drink (which my husband retrieved from the bar) and sat, for over an hour, and were not approached even once by anyone. No, wait.. I take that back. At the end of our hour+, some young man came by and, upon seeing our one empty glass and 2nd-almost-empty glass, proceeded to grab them, basically to clear the table, not to ask if we would like more. I am not advocating for hard-sell pushiness where waiters/waiters hover around  you every other second trying to increase their tab - that is just obnoxious... But SOME semblance of customer attention would have been nice.  Don't these people want/need tips?  Or are they just in a hurry to be done with their night?

Anyway.. I still love you, Marley's, I do...I just hope you might be able to be a little more attentive to my needs.. If so, think we can look forward to a long, mutually happy relationship.

Gave these guys another try because I heard they were on Bar Rescue. Haven't seen the episode yet but it doesn't look like much got rescued. Wasn't planning on ordering any food we just went for drinks but we wanted to check out the menu to see if it was changed at all because it was pretty small and boring when it was Marley's (Oh yeah they changed the name to Michelle's Beach Club and put a really ugly new awning up). The menu still says Marley's on it though and the bartender informed me that they were out of 90% of the menu... which was only about 10 items so figure that out. He actually pointed to the couple next to us and what they were eating and said that's it, that's what we got.
Oh well.
Go by for a beer on the beach, maybe someone will have gone shopping by then and you can order some chicken fingers.