McDonald's

I do not like this McDonalds location. Nothing but trouble every time I go. I will not be back.  Got short changed.  Manager was rude and uncooperative; basically called me a liar when it was the dip at the drive-thru cash register that made the mistake.  An honest/human error mistake that was made worse by the horrible customer service displayed by the manager.  I suggested that she fix the problem by giving me a credit toward next purchase. She refused.  She was more interested in arguing and insulting a good customer.  I had to call the owners the next day to get my money back.  Argued with them.  They were not interested in hearing how their awful manager treated their good customers.  Finally, they agreed to give me credit coupons to cover the mistake. When we went to redeem, the cashier tried to short us on the credit.  We had to argue with them, again,  to honor the value on their coupon.   Summary:  Short changed. Argumentative and Uncooperative Manager. Cold Food.  Argumentative Owners.  Incompetent staff.    I will not be back. And, I will let everyone I know about the poor service I received.

This is hands down THE BEST McDonald's I have ever been to!!  I was with my 3 kids and the dining room was spotless.  The staff is very friendly.  The owner was there and went out of her way to ask me if I needed anything for myself or my children while we were eating.  The food was hot and fresh!  I would HIGHLY recommend this McDonald's to anyone!!!

On April 20th 2012 going through the drive-through, I ordered the 2 cheeseburger meal and also a cheeseburger kids meal.  When my family opened the food at home all of it was cold, the fries were wilted and cold and the cheeseburgers were cold with the cheese completely unmelted. To top that off, the toy in the kids meal was for a boy, when it was clearly communicated that the meal was for a girl.   I was too tired to deal with calling and explaining the situation, so we barely ate any of the food and threw out the rest.  I put into my mind that I would go back the next day and request a refund.

On April 21st 2012 at approximately 1pm, I visited the McDonalds, and I asked to speak to the manager. The manager came over, and I let her know what happened. She proceeded to deny that it was possible for the food to be cold and became very defensive.  I told her I wanted my money back and that it was unacceptable to serve that type of food.  At this point, she asked where's the food and whether I called the night before to let them know what happened.  She was very rude and obnoxious and I tried explaining to her that I am not going to keep cold food around for a whole day and let it sit there and bring it to her and it was too late for me to call and that I was tired and hungry and did not want to deal with issue. At one point she told me I was wrong.  In the end she replaced the food out of anger.  Even the replacement food was barely edible.  BE WARNED!!!!!!!!!!!