McDonald's

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  This new McDonald's location just opened up near where I live about a month ago.  Thy wife and I have been there about five times.  Every single time we've had a problem, or someone else visiting at the same time had a problem.  Every single time someone has a problem.    
  
  They've got our order wrong, they've shorted us food, and they've even charged someone else's order to my credit card.  Last time I was there an employee was smoking at the door.  I guess the Indiana law requiring them to keep 8 feet away from the door isn't enforced there.
  
  The secret to being successful in the fast food industry is to hire and train quality employees.  This location has failed miserably.

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  Posted on 03.27.13 Rick L.

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