McDonald's

I have been to this location 3 times, always through the drive-through. Twice there was a long wait at the window because food orders couldn't be filled. The last time I went, my food was almost cold from having to wait so long.

This McDonald's definitely needed the face-lift it got a couple of years ago. At that time, the booths were old and wobbly, and many of the padded seats with them were torn and taped. But I think the McCafe style seats fewer people.  The staff seem to work well together and have always been friendly and polite. During breakfast hours, everything goes very smoothly. During dinner, it's a bit more hectic. I don't know if it's a different staff, or just the volume of business they do, or a little of both. Some evenings, the drive-through line wraps around 3 sides of the building.

When you get to know McDonalds, I tend not to think about this one that much.  However, whenever we travel pass this McDonalds in the car, this is one of the ones we always tend to stop at.  They care somewhat about their customers.  Although we always have a problem at the drive-up window with the servers and their "antics", we have already made a family pact to always walk into this location to get better service.  It seems that no employee has any respect for any customers at the driveup when they just about throw your food at you and tell you to pull forward.  It's not right.

When we walk into the establishment, we don't get treated that way.  Even though, here too the employees are timed into getting x amount of people served in x amount of minutes, it seems like they do take a little more time and give the food a little more respect.

The employees know a little about the food they serve, and will ask the higher-ups if they don't know something.  Even the bathrooms have a story that deserves a sentence worth here.