Miller's Ale House Restaurants

Ate here tonight.  Sat at the bar feeling invisible.  It took forever to get the bar staff's attention throughout the 2+ hours I was here.  I had to flag someone down every time I wanted to order something, including dinner.  Staff were busy but not swamped.

When I had their attention the staff were lovely.  Nice college-aged kids.  Not a bad attitude among them.  This leads me to believe this to be a training issue.  

Staff need to take ownership of their customer service.  I should not have to sit there for 15 minutes with an empty glass or with the closed menu trying to make eye contact with someone.  Because I was having dinner I should have been offered a glass of water.  This never happened.

Menu had great choices and there were a ton of games on the multitude of televisions throughout the restaurant.  A pretty good place for a chain restaurant, but the restaurant gets two stars because of the lax service.

Worst fish tacos I ever had. It was loud in there and dark. Needs some sprucing up. Lots of TVs if u r into that. The bar was very large. I wouldn't go back. It was just OK.

My husband and I stopped in here while out shopping yesterday for a couple of beers and appetizers.  It was really busy with a long wait so we found 2 seats at the bar rather than wait.  From our spot we could see the kitchen, I thought they did a great job staying organized, considering how busy they were and it gave me something to watch other than sports!  Speaking of which, they have a good amount of t.v.'s with the football package, pleased my husband.

We ordered the chicken nacho's and I couldn't believe the waitress asked if we wanted to order "a meal" after because it was HUGE!  The guacamole wasn't that great, would be better if they made it homemade which is easy to do but we really enjoyed the nacho's.  I was so full I ended up skipping dinner last night so we got our money's worth!  Good beer selection too.  We definitely plan on returning!