Ate here tonight. Â Sat at the bar feeling invisible. Â It took forever to get the bar staff's attention throughout the 2+ hours I was here. Â I had to flag someone down every time I wanted to order something, including dinner. Â Staff were busy but not swamped.
When I had their attention the staff were lovely. Â Nice college-aged kids. Â Not a bad attitude among them. Â This leads me to believe this to be a training issue. Â
Staff need to take ownership of their customer service. Â I should not have to sit there for 15 minutes with an empty glass or with the closed menu trying to make eye contact with someone. Â Because I was having dinner I should have been offered a glass of water. Â This never happened.
Menu had great choices and there were a ton of games on the multitude of televisions throughout the restaurant. Â A pretty good place for a chain restaurant, but the restaurant gets two stars because of the lax service.
My husband and I stopped in here while out shopping yesterday for a couple of beers and appetizers. Â It was really busy with a long wait so we found 2 seats at the bar rather than wait. Â From our spot we could see the kitchen, I thought they did a great job staying organized, considering how busy they were and it gave me something to watch other than sports! Â Speaking of which, they have a good amount of t.v.'s with the football package, pleased my husband.
We ordered the chicken nacho's and I couldn't believe the waitress asked if we wanted to order "a meal" after because it was HUGE! Â The guacamole wasn't that great, would be better if they made it homemade which is easy to do but we really enjoyed the nacho's. Â I was so full I ended up skipping dinner last night so we got our money's worth! Â Good beer selection too. Â We definitely plan on returning!
1 out of 5 stars for management alone. Â Service is cool, Pool tables are fun, lots of TV's, food is OK, but management.... Â They turn the TVs when they want, don't ask anyone for their opinions, and blast terrible 80s music during some of the biggest games and matches of the year. Â No one in that entire place wants to listen to "Love Shack". Â No one cares if it's a corporate radio station. Â You are management. Â Do something, and make sure it's in your customer's best interest. Â And collecting money from a mass amount of people to watch pay per view on a company TV has to be illegal.
Review Source:We stopped by late for a burger and beer after our late flight from New York. We sat outside. This place is run like a college hangout. Very young waitstaff and clientele. The bothersome issue was it was dirty. The floors seemed in clean and also the table tops.. I enjoy other miller ale houses, but this one is dirty and needs better management.
Review Source:Shut off the f'n TVs in the main dining area. Â People are you there to dine or watch TV? We asked for a table for eleven but never got seated. Apparently there was a stupid fight on TV and no one wanted to leave their table. It became apparent we were never going to be seated. Warning: Smoking was allowed in the bar and people though nothing of lighting up their cigarettes with no concern for people around them clearly not smoking. To noisy and crowded. Oh, and the food ... never got any.
Review Source:The outdoor bar (affectionately known to employees as the sweat box) is  a very comfortable place to have a meal, even on a 90 degree plus day.
Today I enjoyed the chipotle fish tacos (3, for $10.99) - they rocked !  I washed this down with a couple of pints miller lights (Sunday lunch price of $2.35 each).  All this while watching my choice of  5 fully viewable big screen tvs.
I'll be back
Total Florida retiree crowd. We called ahead to get on the "list" so we would have a shorter wait...still were told a 25 minute wait on a weekday evening...and outside, where we wanted to sit was smoky and nasty...not a very interesting crowd so we went walking through the rest of the GCT and found a wonderful restaurant called the Firepit City Grill which was wonderful! Great food grilled well and great live music which we were able to enjoy even sitting just on the outside patio...much more interesting (read; under 65) crowd yet not a ton of kids or tweeners either...very nice. Would highly recommend the Fire Pit City Grill but not so much Miller's Ale House...
Review Source:Service was friendly but forgettable. Food was just okay; I've definitely had better bar food in my life. Onion rings were standard issue and only lukewarm. Took forever to get our drinks and then we had to get our own straws from the bar. French fries were somewhat freezer-burned and dried out. I had a hickory BBQ chicken sandwich that was seriously lacking in the BBQ dept, barely enough sauce to justify the name. Plus the chicken tasted a bit funny. Overall, there are better options in the area. Avoid this one if you can.
Review Source:A visit to the West side of Florida was unentertaining while my father was out of town. So, I looked into the local areas to eat and this was my first place I went out to to explore a younger crowd. The bartenders were friendly and helped me figure out the hot spots to go to with a younger crowd. =) Try it out!
Review Source:Great place for the money. The food is consistently good, although the steak was a little overcooked. Wait staff is hit or miss, so the service suffers. There are daily drink and meal specials that are worth the wait, which is usually 20-30 minutes if you get there after 5 during season.
Review Source:To start off, it's in a good size outdoor mall. Â I guess that's what I should expect in Florida opposed to where I from... the Windy City.. has a nice indoor bar area with several TV's but we walked right through to the back I guess that has a huge covered outdoor bar/ eating area. Â There are also several TV's outside as well too.
The service was great and it was kinda slow as we were there during Thanksgiving, but our waitress was very attentive and brought our first round of drinks right away. Â We weren't too hungry so by boyfriend and I just ordered two appetizers, the Zingers in the Sweet Thai Chili, and I got the Hand Rolled Stuffed Jalapenos. Â I liked the Zingers (chicken fingers) but the stuff jalapenos were very disappointing.
We are willing to return to this place on our next visit to Estero!
Only one downfall... smoking is aloud in the outdoor bar area but because it's
Recently while in sunny Florida on a lovely 80 degree day we needed to find a place to watch our beloved boys in purple. It was suggested we go to Miller's. What a great place! They have an inside bar and an outside bar that are both circular and surrounded on all sides with flat screen tv's. All the NFL games were on and signs clearly posted them. You request a seat/table near your team. We selected the outside bar since we were in shorts and it was very comfy. Imagine watching a Ravens game in December outdoors in your shorts! Only drawback at the bar was that there was smoking allowed. A couple a few seats away were the only ones smoking so it was not too bad for us. There was a nice breeze blowing and that helped.
All the staff had the jerseys on from all kinds of NFL teams. We found other people dressed in Ravens gear that were watching the game. We also made some NE Patriot friends as they were next to us and rooting for their team which we were also trying to watch since Brady is our fantasy QB.
They had so many drink specials. We settled on a bucket of 5 beers for $10. Full size ones. We also had a hamburger with three toppings you selected. It was cooked perfectly and was only $8.99 and came with fries. Only complaint was they could have had a few more fries on the plate.
Staff was great. Always right there and there was quite a crowd but they handled it well. Our waitress was amazing. So if you are in town near one of these I highly recommend you go and have a great time! We did.....
Excellent food, very fun/casual environment. The seafood appetizer sampler was very tasty and the miller crab, lobster tail, and clam entree was delicious.
My only complaint was the staff seemed a bit off that night. We couldn't find a hostess and didn't know where to sit down. Our waitress didn't seem very busy, but wasn't the most pleasant person to deal with when ordering.
We tried Miller's for the first time on a recent trip to Ft. Myers and thought it was great. Â It's not a trendy place by the beach. Â It's the kind of sports bar we'd go to back home so we fit right in and loved it. Â It's clean and has a well rounded menu. Â Everyone ordered something different and we all loved it. Â David particularly loved the fish and chips which is made with white fish instead of the usual cod.
Plenty of tv's to watch the game and a large outdoor bar and seating area as well. Â We'll definitely revisit on our next vacation. Â Wish they'd come to Michigan!
in the Towne Center near FGCU, Â the Ale House stood out just by the "ale" in the name. However, the waiter said they do not make their own beer. Disappointed. They did have a great selection from Rogue on tap to Red Stripe and Peroni in a bottle. There was at least 15 different beers on tap, all of which are ones are hard to find at a restaurant.
I am only going to comment on the food I ordered. My selection was the OSOBUCO. I chose it for 1, the name; 2 its picture on the menu. It's basically a large pork shank on the bone, seasoned and tender. It comes with mash potatos with gravy and veggies of the day which in my case were steamed to perfection broccoli.
TGhe food was delicious. I only gave the place 3 stars because the ambiance sucked. Way too chaotic and the people working there seemed like they were just all "cluster fucked". Panic city when theres a huge crowd and over an hour of a wait.
I would go back and try some of their other menu items that i wouldnt see in Cali or Hawaii, like anything Conch
I have always been a big fan of ale house. I went to FGCU so i was there before GCTC was even there. Ale house open at some point soon after and it has always been a place where i could watch a good game and eat good food. I like the zingers in particular or all entrees associated with them. I think i liked it so much because i seem to know at least 5 people who worked there. The customer service is decent all depending who you get. Its a nice setup indoor/outdoor bar. I dont go there as much as use to but when i am in florida its usually worth a stop in especially during baseball season...they show some out of market game which is great because i am a St Louis Cardinals fan so it always good to see NL Central  games in the SWFL. Worth a try  because of its great menu selection beer and food.... and if you are just flying in its perfect because its right near the airport
Review Source:The pork shank is always good. every time I have gone I have the problem I always have with restaurants that have about 4 pages full of entree choices, I sit and stare and cant seem to decide. So I always end up with that damn beautiful shank with some kind of delicious rub on it. other than that I would have hoped that they would have a much better beer selection considering they have so many taps. How weird though most of them are bud miller coors derivatives. all in all not bad for a bar hangout restaurant.
Review Source:The fish taco and calimari were very good. Â Did NOT enjoy the conch fritter at all, it was more like a grease fritter with not a hint of conch.
 We ate outside, so I cant talk about the atmosphere, but the crowd was younger although not unruly.  Wait staff was ok, not over the top.
 On our latest trip to Ft Myers, we ate there twice.  Nex time well experience more of the menu.
 Id recommend it for people looking for some good food and a couple of drinks.
We had just arrived in Fort Meyers, it was almost midnight and we were starving. Luckily, someone at the airport suggested the Alehouse. Although it would not have been my first pick, it offered a good atmosphere, a great beer on tap selection and decent food. To be safe, I kept it simple and selected the key lime salad. It was surprisingly very tasty. It had tortilla strips mixed in for crunch and really nice and tender blackened chicken with a flavorful punch. I wouldn't hesitate to go back to the Alehouse in a pinch if I ever find myself in Fort Meyers again!
Review Source:We were looking for a restaurant that offered seafood at reasonable price and this one fit the bill perfectly!
The menu offered a large variety of choices and after making our selections each person in our party tried a different seafood entree and each of us thoroughly enjoyed it. About the only thing missing from the seafood selections was a tuna dish.
The portions were very generous. Â We suggest this to anyone looking for a good value.
You can't beat the selection of draft beer for variety. Â The Sea Dog Blue Paw was a good choice from the tap. Â The bloody mary was a tasty, but lacked the usual garnishments. Â It was also somewhat undersized for the price.
I've been to many ale houses from North Miami Beach, to Orlando to Lombard, IL and this was this best all around experience ever. The food was outstanding, the service perfect and the Manager "Brian H." had his arms wrapped all the way around a busy Friday night. He went out of his way to say hello to the tables and seemed so calm, cool, and collected which rubbed off on his staff. Being a restauranteur, it was thrilling to see such a flawless performance by a manager. Great job guys!
Review Source:Arguably my favorite inexpensive restaurant. Â There's a daily special (eg, this past Wednesday, they had a $12.95 lobster platter), a rotating seasonal menu, and a fairly extensive base menu. Â Yeah, it's a lot of fried food, but you don't go to a place called "the ale house" for health food, right? Â Ditto drinks; there's always a special of some kind; $2 Fosters, $5 top-shelf mixers, that sort of thing. Â That, and they've got plenty of "bar entertainment" -- Golden Tee golf, pool tables, and a ton of TV's showing whatever sports are on that day (indeed, there's a menu listing the college and pro games that will be showing this month).
OK, onto the review.
Last night, we decided that seafood was on the menu for us. Â My fiancee wanted lobster, and I wanted a variety, so we went to Miller's for a beer and some grub. Â It was busy, even at 7:00 on a Wednesday, but we were seated pretty quickly. Â The water came over even before we could decide on what to have to drink; we ordered a couple of waters to buy a minute or two to look through the menu.
Ultimately, we decided on some Fosters ($2 a pint!), and a mixed appetizer plate (conch fritters, fried mozzarella, spicy fried crab bites, and some spinach dip). Â She had the Wednesday lobster special, and I had the seasonal crab platter (crab legs, shrimp, mussels, clams, corn, potatoes, and a lobster tail all boiled together with Old Bay).
There were some issues with the speed of service -- the appetizers came before the beer, and the entrees came before the appetizers were halfway done. Â But, aside from that minor issue, service was good and prompt.
The food? Â The appetizers were bar food, pretty standard. Â However, the entrees were quite good -- her lobster was cooked to perfection, and my crab platter was entirely decent as well (a small minus -- my lobster tail was frozen, while her whole lobster was fresh). Â The bill came ($43 for appetizer, two drinks, and entrees), and we were in and out in just under an hour.
Good place for happy hour with friends, a nice place for a moderately-priced meal (we've been in and out for under $20 on occasion). Â All in all, I'm a fan.
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