Penn Station East Coast Subs

I went to this chain when it first showed up in Indy to try there "Philly Cheese Steak" and was unimpressed - I thought the sandwich was dry and had a very low amount of cheese.
I went back after all this time to try a different sandwich, this time the Steak and Cheddar.  I had it on the "meal" for $8.25 + tax (it is amazing - almost every item on the menu is the same price).  I had lettuce mayo and pickle slices on the sub.  I found the meat tender, but lacking in meaty flavor and again slightly dry.  There again was very little cheese, and what there was had little flavor.  The fries were fine but thin cut. As a personal preference I prefer a thicker cut so they do not cool off as quickly.
The place was doing a fine business, so obviously plenty of people like their product, but I think there are a number of better sandwich options in town, so I will give this one a pass.

Love the food here. Always delicious. The only problem I had, is that 3 people that were in line behind me, got their food before my 1 sandwich came out... Beside that, A-OK!

I've enjoyed Penn Station (East Coast Subs) for many years now and when the craving hit for a delicious lunch, I wandered over to the Pyramids for a cheesesteak sammitch and some of their outstanding fries.    Advertisers throw around words like "hot" and "fresh" and "tasty" alot, but this place lives up to those choice marketing terms.   The cheesesteak was a delicate blend of tastes - just the right balance of meat, provolone, mushrooms and a little mayo.   As for the fries, they have been consistently great for years.   And today was no exception.  I recommend them with a little malt vinegar, if you are so inclined.  
As for the service, it was a playful atmosphere and the team seemed to have a nice chemistry.  There was some nice banter and they seemed very interested in making us feel at home in their restaurant.   That's what I like to see in customer service.  Greet me, make me feel comfortable and at least make it look like you are having fun.   I've been there (at least several places like it) and I know it can be tough when you are tired or just not feeling it.   But that's part of the theatrics of the whole thing.  
This is a new location for Penn Station - I trust that it will be working well for them.