Pop's Italian Beef & Sausage

I have eaten here a few times and the food has been very consistent.  I've only ever had the beef sandwich (dipped with hot peppers) and fries.  I think their beef is pretty decent and they have great fries.  The dine in area is also very clean.  There is always an employee cleaning and straightening up, especially in the drink and condiments area.

Two things I am going to target, the jumbo dog and the Italian beef...oh the Italian beef!
I have eaten all over the city and the suburbs; AL's, Portillos, Nicky's hotdog stands, kronos lucky dogs etc; by far this has got to be the worst Italian beef I have ever tasted. Baccis was bad, move over Baccis you've been replaced. The bread was this weird cross between week old French bread and some Mexican torta bread.  I ordered hot peppers and they gave me a slop of pickled celery, and while I was there another gentleman actually went back and asked for giardineira peppers and the person at the counter had no clue what he was talking about. Come on, you can't have beef in your name and then serve this thing. Step your beef game up ladies and gents. Maybe switch the bread vendor to like Turano or Gonnella or something.

The dog, the jumbo dog did upset my stomach a bit, once again the bread, if you are going to serve the dog serve it on the same type of hot dog bun you would a regular dog. It's like they used the bread they were supposed to use the Italian beef on the actual jumbo dog.
Other than that everything was fine, the people working there were pretty nice and the service was on point. I am always willing to give someone a second chance, so I will probably roll the dice and go back, but try something else. I heard they sell chicken there.

Pop's used to be a very good restaurant when they first opened. I was looking forward to having a Portillo's knock-off near my house. However, after receiving bad food from them and terrible customer service, they've really gone downhill.

If you ever go to Pop's, do yourself a favor and DO NOT get anything with chicken in it. They like to serve raw chicken. My theory is that they only put grill marks on their chicken and then serve it without checking the inner temperature. I received a grilled chicken sandwich from them before and it was literally raw inside. I called them back to get a refund and what did they give me? They gave me a voucher for a free chicken sandwich. Sure, like I'll order a chicken sandwich from them ever again. If you get a salad from Pop's, expect wilted and brown lettuce chunks and terribly cut vegetables. If you order their French onion soup, expect stale croutons floating around in it.

Customer service at Pop's is noticeably not their number one concern. The employees in the drive-thru are terrible. They are never friendly and they always forget items in orders.

If for some reason you do visit Pop's, their cheeseburgers are decent. They may be pink on the inside, but that's how some people eat their burgers, so that's alright. Their fries are also pretty good, and they give you plenty of them with your order. Their prices are also good and cheap. Meals for three people is under $20.