Round Table Pizza

Giving this place a one star is being generous. If this is a franchise store, you would think corporate would be more selective on franchisees  who consider guest service a necessity to a successful business. We came in with our baseball team and the owner was completely rude. She was treating us like thieves, assuming we were trying to share the lunch buffet. We were just looking for a place where the families could eat and the kids could unwind between games. She was trying to charge me even though I was not eating. We watched several families walk out due to her rude service. There was no more pepperoni pizza and the buffet still had 5 more minutes, I asked if they can make some more pizza. She insisted the buffet was over. The employee told me that another pepperoni pizza was coming out, but she was insisting that it was she would not make any more. I said we came in with a party of 25, and told her she needs to make another pizza. She comes out with 5 slices as if she was doing me a favor. We as a team have gone to other Round Table Pizza and had great experiences. We will never come back to this location!

I love Round Table Pizza. Grew up with it and love it, but this franchise is terrible. This location's service personelle are poorly trained and rude.  I ordered a pizza. The first associate did not know how to take an order. The second young person I dealt with was straight out rude...saying "do you want close this or not!"

I spoke to the manager and she was absolutely incompetent. Threatened to fire the young rude guy without even talking with him.

Love the pizza, but not from this location. The worst service.

Love Round Table but the San Clemente Round Table could use a hostile take over.  The product is good but their reputation is being destroyed from the top down.  We've loyally patronized Round Table since the 70's but that is about to stop.  I'd rather support a well run mom and pop pizza joint that makes customer service a high priority rather than a franchise that feels entitled to business.

When an order gets screwed up and asks the customer if they are willing to take it as is, with a promise of a half off or free pizza on your next order, you take them at their word.  When you return to take them on on their offer and get quoted a price of $12.75 for a large single topping pizza, saying that's the best he can do (same manager), you realize you no longer wish to patronize such an establishment.

When I want Round Table, I'll patronize a franchisee that works hard to maintain high quality food and service I've come to expect from Round Table, not a bunch of schleps that act entitled to my business.