Been here twice, creamed spinach is very good as is the veggie of the day (both times, carrots, squash). Â Have done the prime rib, very very good, make sure to get their horseradish sauce, damn good. Have done the ribeye, which is my steak, damn good. Both times I got the cold water lobster tail add on for 7.99 and it was damn good. Unfortunately their tv's are hooked up to the hotel so you only get the channels the hotel gets, not conducive to the hardcore sports fan. Service was slow my first visit, but I will definitely go again when in the area.
Review Source:OPEN FOR BUSINESS
They told us that they've been open for two years now under new ownership. This was our first time there and we thought is was just fine.
Among the four of us, three had the rib-eye special and I had the steak kebab. Everything comes with two sides of your choice. The steaks were cooked properly and tasty.
Food - 4 STARS
Service - 2 STARS (youthful & breezy, ditzy)
Ambiance - 3 STARS (corporate cookie-cutter design & tired)
Location - 2 STARS (parking is a nightmare)
This restaurant came recommended by my hotel staff. Given the lack of options in the area, I took the chance on this steakhouse situated next to Clarion Hotel. The decor was dated and a little depressing. The service was a bit abrupt and the server did try to up-sell us at each opportunity. Beer and wine selections were a bit limited.
On the upside, the food was delivered promptly, and the steaks were cooked as requested and tasty though not the best cuts. Caesar salads were very good.
Overall not a great experience but it was fine given the lack of choices.
All in all, a disappointing experience, but I might let them have another chance.
It started with calling up the restaurant to inquire about their corkage fee for wine (I have a pretty extensive wine collection, and wanted to bring a good bottle for dinner) -- the hostess had to put me on hold and came back with a fairly haughty "we don't allow outside wine." Â I was surprised at the attitude, but OK, perhaps I'll order off the list. Â I mean, if they don't allow outside wine, they should have a decent wine list -- they're a steakhouse, right?
When we get there, good wine NOT in hand, we were seated quickly, and the waitress promptly brought us some water. Â I looked over the menu, and much to my dismay, their wine list.... well, for want of a better way to put it, sucked. Â In it's entirety, it was about 16 items long, almost all of which you can find at your local grocery. Â Nothing from Bordeaux, Rioja, or the upper end of Italy. Â On the plus side, it's all under $30 a bottle, and available by the glass for $8 or less, but on the down side, it's all plonk.
No wine for me, thanks. Â There's $50-$70 saved (about what I'd expected to spend for a nice bottle of Merlot or a decent Bordeaux), at least, so that's a plus.
Then, I look around the place. Â Honestly, it looks... plain. Â Like any other restaurant. Â We're in a booth, there's some tables, the lighting is low, but there's no real ambiance, this could be any restaurant in any hotel in America. Â It's really cookie-cutter.
Back to the meal, at any rate. Â So we ordered two of the weekly specials -- prime rib. Â Double the size for $3 more? Â Sure! Â Medium-rare for her, rare for me (I just want my meat to not moo when I cut into it). Â Baked potato, loaded for her, plain with some blue cheese on the side for me (trust me, it's tastier than it sounds). Â House salad. Â Easy enough; essentially the same order, with some details changed.
The salad comes, and it's decent enough. Â It's hard to screw up salad, really. Â The lettuce is fresh, there's enough dressing to have some in every bite, but it's not swimming in it. Â Oh, and the rolls were great, we wound up asking for another bowl.
Then our entree comes. Â Hers is fine -- 16 oz prime rib, nice and thick, with a loaded baked potato. Â Mine, on the other hand... not so much. Â A rather anemic-looking 8 oz cut, and it's not any rarer than hers. Â My potato is naked (just like I wanted it), but there's no blue cheese to be found.
Uhh, waitress? Â Yeah, there's a problem with my meal.
So my plate is whisked off to the kitchen, and the floor manager comes over to ask what's going on. Â Nice enough of her to do that, as there's apparently a miscommunication issue between the floor and kitchen.
My food is returned -- a nice thick cut slice of roast beef, just what I ordered. Â Still no blue cheese, though. Â Sigh. Â I ask the waitress, and she brings me a serving... and sets it in the middle of the butter plate!?!
Uhh... I was planning on USING that for the rolls! Â Arrgh!
The rest of the meal is tasty, and so I ask for the bill at the end (we're stuffed, and I'm a bit irritated at the service issues, to be frank, so I'd rather go home than have dessert). Â I leave to go to the bathroom, leaving my credit card with my fiancee. Â The waitress brings us the bill as I return, and takes my credit card without giving me a chance to look at the receipt.
Turns out she's given me the bill for another table. Â A table of four. Â Who ordered wine. Â I find this out when the signature receipt comes out for me, and it's about twice what it should be. Â Of course, this time, I've got to hunt down the waitress to get her to fix the screw-up. Â Again.
Color me not impressed with the service.
All in all, it's a restaurant that specializes in beef. Â A steakhouse, however, it is not; a "steakhouse," in my book, has better ambiance, service that gets it right the FIRST time, and a wine list that doesn't look like they went to Publix to fill their cellar (actually, to be completely honest, Publix has a better selection. Â My local 7-11 carries about half of their wine list!).
However, on the plus side, the portions are large, and the price is quite reasonable (in fairness, they don't charge anything close to what I'd call "steakhouse prices." Â Our entrees were $30 with tax. Â The table of four paid about $70, if you're curious.). Â I might give them another chance, and hope that the service issues were isolated mistakes, mainly because my fiancee loves the rolls here. Â However, another comedy of errors like this one, and I'll not be back.