My wife, daughter and I dined at this Applebee's 12-15-2011 at the end of the evening rush. We ordered 2 salads and dessert. It seemed to take forever for our order to arrive. The third bite of my salad produced a sharp, rusty wire. I asked for a manager who took the residue of chicken and wire to a better light to inspect. When he returned he said it was only chicken and had hid the wire in his other hand. Â He then said it was piece from a grill brush. Â After pressure the manager offered another salad at no cost.
This manager can ruin the best efforts of the staff.
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