Overall good food, but the service and experience left much to be desired. Â
The important part.. the meat was good. Â I had the brisket and pork in a combo. Â The pork was good, well flavored and cooked well. Â The brisket was very good. Â It had a great rub on it and was cooked well. Â
Our service was less than ideal.. we showed up around 2.30 and the place was fairly empty.. However it took them 10-15 minutes to seat us for some reason. Â Our server forgot a couple of requests and was a bit slow to fill our drinks.
The food was good.. but the rest just wasn't all that good.
I shared the build-a-burger and wings. The wings were out of this world! There are sauces and dips and combos, oh my! I went thru three napkins and I hadn't even started my burger yet. The burger stood its ground with avocado, bacon, lettuce, and onion. By the time I was halfway done with my burger, I realized that I hadn't tasted the avocado. So here's my tip: get the wings, they'll blow your mind. Don't add avocado to your burger unless that's the only topping which chances are it won't be.
Review Source:So this was my first time back in YEARS. They'd changed the menu some, the logo, and tweaked a few other things, and I'm not sure if I like it. Our service was okay- I'll give them the benefit of the doubt considering it WAS NYE- but the place wasn't that crowded! I ordered the salad/baked potato combo and was very disappointed with the potato- definitely the gigantic potato pictured in the menu, maybe 1/3 the size and definitely not filling, although the bag 'o donuts definitely made up for it!
Review Source:My husband & I have not been to a Smokey Bones since they closed the Avon location. Â We decided to drive the 30 minutes to Greenwood, and go there to have a meal to celebrate his birthday. Â Like other reviews have stated, the parking lot was packed, so we figured we'd have to wait. Â We walked in, and were seated right away. Â Our waitress took our drink order, and asked if we wanted a starter. Â We asked for some time to decide, so she left to get our drinks. Â When she returned, we had decided against the starter and placed our orders. Â I decided to go with a "pick two combo" of pulled pork & brisket while my husband had the teriyaki pork tenderloin. Â About 20 minutes later, she came back to our table to inform me that they had ran out of brisket...15 minutes ago. Â How does a place that serves BEEF run out of brisket at 5:00 pm on a Saturday? Â I was offered one of the other choices in the combo list, but was afraid if I didn't go for something easy, that it too would not be available. Â Now we had to wait for the rest of my meal to be prepared. Â Nothing was offered in place of our wait time...hmmm maybe we should have ordered a starter, and our meal wasn't discounted, which we have had done before at other restaurants. Â We won't be going back even though we miss the food.
Review Source:Smokey Bones is a good old stand by place. Â Maybe not a destination restaurant, but still a solid place to go for lunch or dinner. Â
The nachos are fabulous. Â Something not right about BBQ on nachos, but it's so good. Â
The Build Your Own Burger is nice and fun. Â Cooked perfectly and topped with all of the fun stuff I'd recommended. Â It's hard to edit yourself here. Â
I'm seeing lots of fried eggs on burgers and I haven't gone there. Â Have you? Â I think that Smokey Bones may be the place that takes me there.
Their BBQ sauces are yum. Â I like the vinegar-y Carolina sauce. Â I dipped my homemade crispy chips in it and was in HEAVEN.
Visited on a Tuesday night. As another review mentioned the parking lot looked full, but inside it was dead. There seemed to be very few employees and service was pleasant, but very slow - nearly 2 hours. The interior is dark and uninviting.
Althoguh positioned as a smokehouse, there's a large menu with a small number coming from the smoker. In fact pulled pork and ribs are on the last page of a six page menu that seems to feature burgers, steaks, and pasta more than smoked meat.
So, the food. I had pulled pork with baked beans and baked apples. The pulled pork was okay. There's not a large smoke flavor, but it was tender and tasty. The baked beans and apples were tasty, but not excellent.
They have 4 sauces: mustard, KC, KC hot, and Carolina. I liked the mustard sauce the best. The KC was not as good as KC Masterpiece from a bottle. The KC hot was KC plus a shot of tabasco. The Carolina was vinegary and seemed to be the wrong kind of vinegar.
Overall the food is uninspired. You can do better. There's a large bar with a lot of TVs. It may be a good place to watch the game.
Smokey Bones is your standard American stuff-your-face chain restaurant. Â The portions are fairly large, but the food is bland and inconsistent. Â When I went, the parking lot looked full from the outside, even though there was hardly anyone in the restaurant. Â I have a faint suspicion that the manager is running a used car lot on the side. Â
If you wind up here, I recommend that you stick to the basics. Â The pulled pork was the best part of my meal, even though one of their four signature barbecue sauces appeared to be 90% vinegar. Â The other sauces were simple and sweet-- good enough for a meal but nothing to write home about. Â
The rest of my meal fell short of expectations. Â The sausage, for example, had a rubbery texture and the mashed potatoes were way too buttery. Â My girlfriend and I left unsure of whether or not we wanted our leftovers. Â With a $35 bill, we felt obligated to bite the bullet and take them home, but they certainly didn't taste any better the next day.
The restaurant has gone through a renovation. Â We showed up with a group of 7, and they shoved us into a booth, and made me sit on the end. Â The server took quite a long time to get drinks and the correct number of straws out to the table. Â When you have 4 kids under the age of 6 with you, it makes a huge difference. Â We placed our order about 10 minutes after he brought out our drinks. Â Never stopped to wait on us again until the food came out. Â Once again all of the kids were out of their drinks, and causing a minor ruckus. Â The food was as good as before. Â The service was just as consistently bad as I remembered.
Bottom Line: Â Good Food, Bad Service, Not a great place for families, or groups that want to actually sit together. Â We came in at 5:30 on a Wednesday, so it wasn't like the place was even busy yet.
My husband and I love barbeque. So we take our family at least once a month or every 6 weeks to satisfy our craving for meat. This is the only Smokey Bones location in the Indy Metro area. We are happy that this place is still around. The location is pretty strategic, near the Greenwood Mall, other restaurants and shopping area.
Pros:
1. Great taste pulled pork, with variety of sauces and sides. I love their fire roasted corn.
2. Reasonable price and portion size.
3. Great kid's menu at reasonable price ($4.49-$4.79) that comes with 1 side and drink. My kids always eat their meal when we go here. I sometime let them have a bottle of rootbeer for $1 extra- they love it. No refill though for rootbeer. The strawberry lemonade is great too, but it is pretty sweet.
4. Great appetizers - We used to love their cornbread with mapple butter, but we got tired of eating it. Now we love their pretzel bones. Also, my new favorite is Southwestern Rolls - it tastes like Chimicangas without the meat.
4. Friendly service and reasonable wait time (except during holiday season, you might need to wait longer for a table and food)
5. Decent seats and nice casual dining ambiance.
6. COUPONS - sign up your email for coupons. They often offer $5 or $10 coupon monthly that will bring down our bill.
Cons:
1. Booth size is not big enough to seat more than 4 adults or larger groups.
2. Lighting and ambiance - dark and not well heated in winter season.
3. VERY slow service - 4 out of 5 visits. Â We had this situation where the food being served longer than 25 minutes...made us starved and grumpy..
We always leave the place happy and come home with a full tummy.
In my opinion this place just lacks "something." Â Wasn't terribly impressed with the service and the ribs were inconsistent.. sometimes great and sometimes dried to imperfection. Â Just wasn't worth all the hit and miss after a while so we started frequenting Famous Daves which, I feel offers a much better quality, larger portions and better customer service.
Review Source:My family and I love to eat here, but sometimes this place has great service than there are times they have terrible service. For the most part we luck out and get great service. The pulled pork dinner is one of my favorite meals to order from here, that or the steak with the butter sauce. The atmosphere, most of you should already know because I'm sure everyone has at least been here once, is very log cabin like, makes you feel cozy and warm especially during the winter season when they have the fireplace going! They have great tasting bbq sauce to choose from as well. The best appetizer in my opinion is the cornbread with maple butter! Try this place out, you'll like it I'm sure!
Review Source:A few friends and I ventured out tonight in search of karaoke. Â Smokey Bones started doing weekly karaoke on Saturday nights a couple of weeks ago. Â It's an awesome place, I must say. Â The service was great and the half price appetizers are great deals! Â They also had dollar shots of apple and watermelon Pucker; not too shabby. Â The food that we had was good; I just had spinach/artichoke dip but one person had a full meal of ribs while another got a big appetizer sampler. Â I stole one of the potatos from his sampler and it was great. :) Â The karaoke was fun; not too many people have discovered it yet but that will probably change. Â It's a decent setup and they're supposed to be bringing in more songs to grow their catalog. Â Last but certainly not least, it's a smoke-free establishment which seems to be a rare quality in places that have karaoke nights.
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