Snuggery

We took our granddaughter to Snuggery today to celebrate her 5th birthday.  The food was terrific.  I had their pulled pork special of the day and it was fabulous.  My wife said her salad was great.  We had the fried string beans for starts and they were out of this world.

But, what really made our experience wonderful was our server, Tara.  She took care of us in a way that was really above and beyond.  She took our picture for us,  found a lighter from another server when we told her we forgot one to light our granddaughter's birthday cupcake.  She just went out of her way to make our time there special.  

Will definitely be back.

Our party of 6 Raced there tonight during the first period of the Hawks game after walking out of Firewood. We were pleasantly greeted by 3 hostesses and were promptly led to our table. The hostess overheard our conversation about the horrible time we had at Firewood she actually apologized. (super sweet since she had nothing to do with it) After mere seconds of being seated we ordered our drinks, the  waitress delivered them on the house. What a classy move by her manager Sean who found out about our crappy experience b/f arriving at his restaurant. Our meals were fabulous and the service was outstanding. Thank you Snuggery staff for turning around our night!!

This place has the worst service ever. I gave it 2 chances and each time my food takes 40 min. We spoke with manager twice and he said there was a disconnect between our waitress and the ticket.. Meaning she lost it. I do believe it is a OSHA Hazard to work with your hair down which is why the kitchen wears hair nets.. But The GM at Snug must have missed that course in tool academy.