Texas Roadhouse

The waitress, although really bad at service, was polite, cordial, and honest (which is rare around here).  But her apologies didn't fix the fact it took ten minutes to get a server to order drinks. We ordered an appetizer of boneless wings with drinks.  Upon her getting our drink order for a second time, we ordered our main courses.  After a couple minutes our drinks came, the drinks were given to the wrong people at our table, no biggie. Our salads came and they were fresh and delicious, the best part of my meal.  By this time i noticed i didn't have my wings.  Well after our waitress stopped by our table to tell us our food would be out soon, we asked where the wings were, she forgot them. Oh well. But then my steak came. I ordered a 8 oz sirloin medium. So did someone else at the table. What i got was crispy mediocre fries, and a well done, under-seasoned quality piece of meat. I had to tell the manager that everything else is just an inexperienced wait staff, but the steak was a deal-breaker.  At a steakhouse, you expect to get a quality cut, cooked with skill. What i got was shameful, whoever cooked that should be fired.

Very disappointed!  Visited on a busy Friday evening around 9:30. The place was loud and it felt like it was being run by a bunch of high schoolers. Our server was obnoxious. It felt like she memorized a script and said everything in a "valley girl" tone. We noticed she said the same spiel to each table. The food was awful. I've been to other locations and always enjoyed the food. The only thing I liked was the side salad. I had the steak tips and it was like chewing on rubber. It all tasted like it was stale and sat around all day. Ribs were very dry. Just yuck all the way around. Then to top it all off the servers get together and start line dancing. So cheesy. Other guests around us look annoyed too. We're in a restaurant not a country line dancing bar.  We won't return to this location for sure.

We went there a month after it opened..loong wait. Too much hype. They can't cook a medium ribeye...came out rare, they sent it back twice...finally came back..well done..wtf? I got that meal for free...we won't be back. Ribs were ok tho.