I stopped in a few days ago and got a ice cream. It was decent so the next day I suggested coming back to try the actual food since I saw on the sign that they have sandwiches and make the bread from scratch themselves.
Upon walking in there was a sign that said "please seat yourself" so hubby and I headed for a booth near the window. They have tables and chairs set up outside and since it was a nice day so I told the server we were going to move outside to eat. She then said to me "well you have to place your order inside before you go outside because it is easier for us so we don't have to go outside" and I am just thinking ummm OK! So hubby and I look over the menu which consists of ice cream (not homemade), salads, taco soup, sandwiches and hot dogs. We waited for about 10 minutes with no sight of the server so we walked over to the register and she was just leaned over on the counter hanging out. I said that we were ready to order and she stayed leaned over and just wrote the order down. I guess it is too hard to come outside where they have tables and chairs set up for customers to take their order because it is much easier for them to lean on the counter and take the order that way. I ordered a "Side Salad" with ranch to start. Then a "BLT" for my meal. Hubby ordered a "Corned Beef Sandwich" and "Onion Petals". While sitting outside for about 15 minutes I was wondering what could be taking so long to bring my salad let alone make a couple sandwiches. The worker that took our order came outside and said "I'm sorry but no bacon came on the truck we can't make the BLT you ordered. I decided to go with the "Turkey Lurkey" which has honey turkey, mayo, cheese and onion. Â A different worker came out finally and asked who had the salad so I said it was me. She then handed me the salad but gave my husband the fork. WTH?!?! She then came right back out with both sandwiches so I didn't get to eat my salad before my sandwich. Hubby didn't even get his onion petals for another 10 minutes! The salad was disgusting! The ranch tasted good but that was it. Â My sandwich was a joke!! They both were! It was just like a sandwich you would pack your 2nd grader for lunch. The onion petals were the only good thing. We were just left outside nobody checked on us and the water glass we got was so small and never got refilled once. We decided to just go inside and took all our dirty dishes. There was now 4 workers all just in a group by the register having a conversation while we stood there holding dirty dishes. I said "excuse me we need some help" and a worker rang us up. I just set the dirty dishes on the counter I didn't know what to do.
After walking out I wanted to use their restroom which is on the side of the building and the door doesn't shut so you can't lock the door. It is a unisex bathroom. They say that they don't accept atm/debit cards but they do have a machine and can take them if you just ask.
The customer service is really lacking here and the food isn't worth it.
I didn't actually taste any food.
I walked in and no one said a word. I stood at the counter and looked directly at two members of the staff, who were standing 10 feet away. I was trying to ask about the sign on the door which mentioned they only take debit cards ( I wanted to make sure I had read that correctly.) I waited 60 - 90 seconds, then turned around and walked out.
I went to tell my wife about my experience and she talked me in to going back inside because we had heard good things about the food. So, we both walked in and stood at the counted for at least two minutes. We looked at the staff, we looked at each other, we looked at the staff again. Then we walked out without a word being spoken.
This review is about the service, because I never got to taste the food. Based on the service, the food would have to be worthy of a last meal for me to ever go here again.
Awesome place & the kids loved it. Â Looks like a mom & pop business and they are doing it right. Â They do take debit cards & cash, but the owner was telling me they hated the high credit card fees and that is why they do not accept credit cards. Â
Ice cream was good, lots of different flavors, but they also have other stuff like soups and fresh baked bread with buttar. Â It all looked good. Â We will def. be back to this place.
I ate at The Three Bears last year while I was volunteering at Best Friends. Â The food and service was great, and I can't wait to visit again when I head back to Kanab in a few weeks.
I had the tortilla soup and a grilled cheese sandwich. Â The soup was fantastic and I still think about it on a chilly day. Â The ice cream is good and the frappes (milkshakes to most, but I'm from MA) was thick and tasty.
Taco soup was excellent --- I wish it came with more chips. Also had a very good sandwich -- I believe it was called The Big Blue.
It was a very slow night, but it looked like it wouldn't take much to overwhelm the staff. Still, it's definitely worth a stop just to try the soup -- and the ice cream looked pretty good, too.
Note: There are sign posted saying they do not accept credit or debit cards, although I noticed a POS terminal behind the counter. Better ask about that before you order if you aren't carrying cash.
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