I am highly disappointed in Toadies and for one reason, and one reason only. My pizza.
My friend and I went to Toadies, for the cheap beers $2 on a Friday night, what a terrific deal! We ordered some fried pickles, they were not bad. Not too heavy on the breading and the bartender was good. We sat at the bar, and she was attentive to us.
When I placed the order for my pizza, it was a little strange but it cost me $11, my order was to-go, I left it sitting (in the box) for about five minutes once I got home, to use the bathroom.
I opened the box, eager to eat my pizza, and to my surprise there were bugs. Little knats and fruit flies, I was pissed. By this time it was already after 2 and I knew I couldn't Toadies to complain.
I immediately threw the pizza away, furious, that it had bugs and there was nothing I could do. I called the following afternoon, there was no answer, I figured since it was a holiday weekend, perhaps they were busy. I tried to call again later that day, a female answered and I asked for a manager, she placed me on hold and it was for a good 10 minutes. I hung up and called back, the phone just rang.
I called the next day, never got a manager, but left a message with the girl who answered the phone. After a few hours went by, I called again, the same thing and I was just fed up.
I understand it was a holiday weekend and yeah, they're probably busy but whoever was answering the phone was either dishonest, not delivering messages to the manager, or even worse, the manager not calling me back. At this point, I just decided I will never return to Toadies.
To find fruit flies and knats, in a pizza that was recently made is freaking disgusting. I have never been so grossed out in my life, and I was willing to let it slide for a replacement pizza because the food at the bar was decent. But my god, can't return a call. I even emailed them on the website, no idea if it ever went through. But I am highly disappointed withToadies.