TopGolf

I loved this place!  Now... it sucks! Its not that they changed to a high price hourly rate.( so now it makes no since for my wife and I to have date night there anymore. ) Its the customer service!  From the host to the front desk to the wait staff! (If you are lucky enough to get a waitress to your table! ) This was not my first bad night there.  This is my third in a row. I don't even drink! I'll spend money on food a games and I'll get my wife drunk! I like to have fun. Topgolf.... your customer service has made it not fun.

To Topgolf- don't respond back. You will write back to show people you care. But I know you don't. Your going to write the same crap. We care and we are going to work hard to fix it. No your not!

All you see is profit. If you care you will fix the little things. Hire more people and focus on customer service.

If you care... you'll try and get me to come back. That's the start to better customer service!

I've read your reply on other reviews.  You never care to get the customers back!

When I managed bars... if I kicked anyone out of the club. I always gave them my card with my cell phone number on it. I told them to call me when they wanted to come back and their first round would be on me.

I always tried. You (topgolf) don't even try. You just expect people to return. Your wrong.

Super idea Top Golf creators!  I really enjoy golf, but hate driving ranges as I grow bored after half a bucket.  Not here!  We kept buying more time and playing different games.  The food was better than average bar food and the atmosphere and drinks are great.  Fun for date, family, friends, work or to play competitively with your golf buddies.  After about 9 the douchey guys did come out a bit, but not as bad as some reviews lead on.  The music is fun and the light show on the range adds to the fun.

FIRST TIMERS: If you're debating going, you need to at least go once and try it out. $40/hr for a hitting bay which can hold up to 6 people. They make it super easy to split the cost and it's even cheaper if you bring your own clubs.

DALLAS AND NEW TO ALLEN: If you've been to the Dallas location and not this one, I would recommend trying it out still. The bar/inside area is better at this location. The outside patio/games/etc. are better at Dallas. Dallas card holders, be prepared to get a new card at this location. They use a different database than Dallas. Bring your old card too and it'll save you $5. The location is substantially less ghetto as well...which is a bonus in my book.

Wait staff could be a little more attentive on Friday night. Maybe hire another person or two?